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[GH-ISSUE #4601] "Use accessibility" no longer detects when Accessibility service is turned ON for Bitwarden #109033

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opened 2026-06-06 03:08:38 -05:00 by GiteaMirror · 26 comments
GiteaMirror commented 2026-06-06 03:08:38 -05:00
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Originally created by @WilliamKimball0 on GitHub (Jan 21, 2025).
Original GitHub issue: https://github.com/bitwarden/android/issues/4601

Steps To Reproduce

Bug appeared when the app was updated to the new design version.

  1. Go to 'Settings -> Autofill'
  2. Click on 'Use accessibility' (when turned OFF)
  3. App navigates to the Android native Accessibility service setting view. Regardless of the intial state of Accessibility service for Bitwarden, and the state of it on user action (turning it on), the "Use accessibility" will not turn ON in the app.

Expected Result

The app detects the accessibility service to be set ON for Bitwarden in Android setting.

Actual Result

The app doesn't detect the accessibility service state and the "Use accessibility" stays OFF no matter what the user does.

Screenshots or Videos

https://github.com/user-attachments/assets/bd01dbdf-4eb3-4164-b15a-002e8ba00b06

Additional Context

Tried re-installing the app, with no change to the issue.

Build Version

2025.1.0

What server are you connecting to?

EU

Self-host Server Version

No response

Environment Details

  • Device: Google Pixel 8 Pro
  • OS: Graphene OS (2025011500)

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @WilliamKimball0 on GitHub (Jan 21, 2025). Original GitHub issue: https://github.com/bitwarden/android/issues/4601 ### Steps To Reproduce Bug appeared when the app was updated to the new design version. 1. Go to 'Settings -> Autofill' 2. Click on 'Use accessibility' (when turned OFF) 3. App navigates to the Android native Accessibility service setting view. Regardless of the intial state of Accessibility service for Bitwarden, and the state of it on user action (turning it on), the "Use accessibility" will not turn ON in the app. ### Expected Result The app detects the accessibility service to be set ON for Bitwarden in Android setting. ### Actual Result The app doesn't detect the accessibility service state and the "Use accessibility" stays OFF no matter what the user does. ### Screenshots or Videos https://github.com/user-attachments/assets/bd01dbdf-4eb3-4164-b15a-002e8ba00b06 ### Additional Context Tried re-installing the app, with no change to the issue. ### Build Version 2025.1.0 ### What server are you connecting to? EU ### Self-host Server Version _No response_ ### Environment Details - Device: Google Pixel 8 Pro - OS: Graphene OS (2025011500) ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the app:password-managerbug labels 2026-06-06 03:08:38 -05:00
GiteaMirror commented 2026-06-06 03:08:43 -05:00
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@bitwarden-bot commented on GitHub (Jan 21, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-17367

<!-- gh-comment-id:2604453892 --> @bitwarden-bot commented on GitHub (Jan 21, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-17367
GiteaMirror commented 2026-06-06 03:08:45 -05:00
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@daniellbw commented on GitHub (Jan 22, 2025):

Hi there,

Thank you for your report!

I have managed to spot these two issues(https://github.com/bitwarden/android/issues/4586) and (https://github.com/bitwarden/android/issues/4224) where users are experiencing similar behaviour.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

<!-- gh-comment-id:2606522009 --> @daniellbw commented on GitHub (Jan 22, 2025): Hi there, Thank you for your report! I have managed to spot these two issues(https://github.com/bitwarden/android/issues/4586) and (https://github.com/bitwarden/android/issues/4224) where users are experiencing similar behaviour. If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these. Thanks once again!
GiteaMirror commented 2026-06-06 03:08:47 -05:00
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@WilliamKimball0 commented on GitHub (Jan 22, 2025):

Hi there,

Thank you for your report!

I have managed to spot these two issues(#4586) and (#4224) where users are experiencing similar behaviour.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

I added a video recording where it's shown how the "use accessibility" setting is disabled despite the service being turned ON for Bitwarden and then explicitly turning it off and on again with no change.

<!-- gh-comment-id:2606773802 --> @WilliamKimball0 commented on GitHub (Jan 22, 2025): > Hi there, > > Thank you for your report! > > I have managed to spot these two issues([#4586](https://github.com/bitwarden/android/issues/4586)) and ([#4224](https://github.com/bitwarden/android/issues/4224)) where users are experiencing similar behaviour. > > If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these. > > Thanks once again! I added a video recording where it's shown how the "use accessibility" setting is disabled despite the service being turned ON for Bitwarden and then explicitly turning it off and on again with no change.
GiteaMirror commented 2026-06-06 03:08:50 -05:00
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@owocado commented on GitHub (Jan 25, 2025):

I am experiencing the same issue.
Version 2025.1.0 (Android 15)

<!-- gh-comment-id:2614029376 --> @owocado commented on GitHub (Jan 25, 2025): I am experiencing the same issue. Version 2025.1.0 (Android 15)
GiteaMirror commented 2026-06-06 03:08:52 -05:00
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@GeekSquirrel commented on GitHub (Jan 31, 2025):

same issue here on both my Android 11 and 15 phones.

<!-- gh-comment-id:2627293422 --> @GeekSquirrel commented on GitHub (Jan 31, 2025): same issue here on both my Android 11 and 15 phones.
GiteaMirror commented 2026-06-06 03:08:54 -05:00
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@SVNKoch commented on GitHub (Feb 6, 2025):

Same issue on OnePlus 13 running OxygonOS 15 (Android 15)

Version: 2025.1.1 (19728)
📱 OnePlus CPH2653 🤖 15@35 📦 prod
local

<!-- gh-comment-id:2639088489 --> @SVNKoch commented on GitHub (Feb 6, 2025): Same issue on OnePlus 13 running OxygonOS 15 (Android 15) Version: 2025.1.1 (19728) 📱 OnePlus CPH2653 🤖 15@35 📦 prod local
GiteaMirror commented 2026-06-06 03:08:58 -05:00
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@TurboHsu commented on GitHub (Feb 6, 2025):

Same issue on Samsung S24 Ultra running OneUI 6.1 (Android 14)

© Bitwarden Inc. 2015-2025

Version: 2025.1.1 (19728)
📱 samsung SM-S9280 🤖 14@34 📦 prod
local

and Pixel 6 (Android 16 BP22.250103.008)
© Bitwarden Inc. 2015-2025

Version: 2025.1.1 (19728)
📱 google Pixel 6 🤖 15@35 📦 prod
local

Reinstalling the app doesn't fix this issue.

<!-- gh-comment-id:2639690534 --> @TurboHsu commented on GitHub (Feb 6, 2025): Same issue on Samsung S24 Ultra running OneUI 6.1 (Android 14) © Bitwarden Inc. 2015-2025 Version: 2025.1.1 (19728) 📱 samsung SM-S9280 🤖 14@34 📦 prod local and Pixel 6 (Android 16 BP22.250103.008) © Bitwarden Inc. 2015-2025 Version: 2025.1.1 (19728) 📱 google Pixel 6 🤖 15@35 📦 prod local Reinstalling the app doesn't fix this issue.
GiteaMirror commented 2026-06-06 03:08:59 -05:00
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@gleniu87 commented on GitHub (Feb 10, 2025):

Same issue on my device.

Redmi Note 10 Pro, MIUI 14.0.9.0(TKFEUXM), Android 13.

Bitwarden app version: 2025.1.1 from Google Play.

Checked all the permissions, rebooted phone, disabled and reenabled accessibility service, reinstalled app. Nothing helps.

I must say that this is quite a showstopper for me and if this isn't fixed soon, I will have to look for another password manager, though I love Bitwarden so much :(

<!-- gh-comment-id:2648764393 --> @gleniu87 commented on GitHub (Feb 10, 2025): Same issue on my device. Redmi Note 10 Pro, MIUI 14.0.9.0(TKFEUXM), Android 13. Bitwarden app version: 2025.1.1 from Google Play. Checked all the permissions, rebooted phone, disabled and reenabled accessibility service, reinstalled app. Nothing helps. I must say that this is quite a showstopper for me and if this isn't fixed soon, I will have to look for another password manager, though I love Bitwarden so much :(
GiteaMirror commented 2026-06-06 03:09:00 -05:00
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@WilliamKimball0 commented on GitHub (Feb 11, 2025):

Was not fixed on version 2025.1.2

<!-- gh-comment-id:2650741838 --> @WilliamKimball0 commented on GitHub (Feb 11, 2025): Was not fixed on version 2025.1.2
GiteaMirror commented 2026-06-06 03:09:01 -05:00
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@mrsferret commented on GitHub (Feb 13, 2025):

Still having problem
Google Pixel 8
Android 15

© Bitwarden Inc. 2015-2025

Version: 2025.1.2 (19740)
📱 google Pixel 8 🤖 15@35 📦 prod
local

<!-- gh-comment-id:2656021427 --> @mrsferret commented on GitHub (Feb 13, 2025): Still having problem Google Pixel 8 Android 15 © Bitwarden Inc. 2015-2025 Version: 2025.1.2 (19740) 📱 google Pixel 8 🤖 15@35 📦 prod local
GiteaMirror commented 2026-06-06 03:09:02 -05:00
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@xyxzxyz commented on GitHub (Feb 13, 2025):

Same issue here.

<!-- gh-comment-id:2656534665 --> @xyxzxyz commented on GitHub (Feb 13, 2025): Same issue here.
GiteaMirror commented 2026-06-06 03:09:04 -05:00
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@eiqnepm commented on GitHub (Feb 15, 2025):

While hardly ideal I've resorted to installing 2024.6.0 and disabling Google Play from updating Bitwarden until this is resolved

<!-- gh-comment-id:2660709062 --> @eiqnepm commented on GitHub (Feb 15, 2025): While hardly ideal I've resorted to installing [2024.6.0](https://github.com/bitwarden/android/releases/tag/v2024.6.0) and disabling Google Play from updating Bitwarden until this is resolved
GiteaMirror commented 2026-06-06 03:09:04 -05:00
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@zwinout commented on GitHub (Feb 20, 2025):

While hardly ideal I've resorted to installing 2024.6.0 and disabling Google Play from updating Bitwarden until this is resolved

I've also done this, for the time being. Bitwarden was greyed out in the accessibility settings but following these instructions resolved it:


Go to app info.

Tap on 3 dots.

Choose "allow restricted settings".

You'll asked for your lock code.

Now you can enable accessibility.
<!-- gh-comment-id:2670091189 --> @zwinout commented on GitHub (Feb 20, 2025): > While hardly ideal I've resorted to installing [2024.6.0](https://github.com/bitwarden/android/releases/tag/v2024.6.0) and disabling Google Play from updating Bitwarden until this is resolved I've also done this, for the time being. Bitwarden was greyed out in the accessibility settings but following these instructions resolved it: ``` Go to app info. Tap on 3 dots. Choose "allow restricted settings". You'll asked for your lock code. Now you can enable accessibility. ```
GiteaMirror commented 2026-06-06 03:09:05 -05:00
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@mavrc commented on GitHub (Mar 5, 2025):

Same issue.
App version: 2025.1.2
Android version: 15
Phone: Galaxy S25 Ultra
Would be willing to test new versions if you need a test platform.

<!-- gh-comment-id:2701446873 --> @mavrc commented on GitHub (Mar 5, 2025): Same issue. App version: 2025.1.2 Android version: 15 Phone: Galaxy S25 Ultra Would be willing to test new versions if you need a test platform.
GiteaMirror commented 2026-06-06 03:09:06 -05:00
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@mavrc commented on GitHub (Mar 5, 2025):


Go to app info.

Tap on 3 dots.

Choose "allow restricted settings".

You'll asked for your lock code.

Now you can enable accessibility.

This option isn't present at all on Android 15/One UI 7

<!-- gh-comment-id:2701450946 --> @mavrc commented on GitHub (Mar 5, 2025): > > ``` > > Go to app info. > > Tap on 3 dots. > > Choose "allow restricted settings". > > You'll asked for your lock code. > > Now you can enable accessibility. > ``` This option isn't present at all on Android 15/One UI 7
GiteaMirror commented 2026-06-06 03:09:06 -05:00
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@dwbit commented on GitHub (Mar 5, 2025):

The next Android release will have a fix for the Android accessibility tile: https://github.com/bitwarden/android/pull/4644

<!-- gh-comment-id:2701594537 --> @dwbit commented on GitHub (Mar 5, 2025): The next Android release will have a fix for the Android accessibility tile: https://github.com/bitwarden/android/pull/4644
GiteaMirror commented 2026-06-06 03:09:07 -05:00
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@eedo31 commented on GitHub (Mar 7, 2025):

First day with bitwarden here and I was going crazy trying to figure out what was wrong.
Exact same issue.
S24U One UI 6.1

<!-- gh-comment-id:2706826342 --> @eedo31 commented on GitHub (Mar 7, 2025): First day with bitwarden here and I was going crazy trying to figure out what was wrong. Exact same issue. S24U One UI 6.1
GiteaMirror commented 2026-06-06 03:09:08 -05:00
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@7heMech commented on GitHub (Apr 11, 2025):

Same issue Samsung note 10+

<!-- gh-comment-id:2795953753 --> @7heMech commented on GitHub (Apr 11, 2025): Same issue Samsung note 10+
GiteaMirror commented 2026-06-06 03:09:08 -05:00
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@ArcoW2 commented on GitHub (Jan 30, 2026):

It is more than just the toggle.
Bitwarden erkent do anything automatically. No fill in possible, a real show stopper!
OnePlus 15, latest Android 16

<!-- gh-comment-id:3825267240 --> @ArcoW2 commented on GitHub (Jan 30, 2026): It is more than just the toggle. Bitwarden erkent do anything automatically. No fill in possible, a real show stopper! OnePlus 15, latest Android 16
GiteaMirror commented 2026-06-06 03:09:09 -05:00
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@7heMech commented on GitHub (May 8, 2026):

Same issue pixel 6 pro - android 16

<!-- gh-comment-id:4405519546 --> @7heMech commented on GitHub (May 8, 2026): Same issue pixel 6 pro - android 16
GiteaMirror commented 2026-06-06 03:09:10 -05:00
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@7heMech commented on GitHub (May 8, 2026):

While hardly ideal I've resorted to installing 2024.6.0 and disabling Google Play from updating Bitwarden until this is resolved

this fixed it for me, crazy how little bitwarden has improved other than visually.

Edit: don't get me wrong I adore Bitwarden, that's why I've been trying to use it to this extent, but it does have some long-standing issues for me and this is one of them

<!-- gh-comment-id:4405556924 --> @7heMech commented on GitHub (May 8, 2026): > While hardly ideal I've resorted to installing [2024.6.0](https://github.com/bitwarden/android/releases/tag/v2024.6.0) and disabling Google Play from updating Bitwarden until this is resolved this fixed it for me, crazy how little bitwarden has improved other than visually. Edit: don't get me wrong I adore Bitwarden, that's why I've been trying to use it to this extent, but it does have some long-standing issues for me and this is one of them
GiteaMirror commented 2026-06-06 03:09:10 -05:00
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@pamperer562580892423 commented on GitHub (May 8, 2026):

I don't see this issue on my phone. I just tried to toggle the accessibility setting in every possible way - the BW app always detects the correct status, no matter what I do.

© Bitwarden Inc. 2015-2026
Version: 2026.4.0 (21434)
📱 Fairphone FP5 🤖 15@35 📦 prod
🧱 commit: bitwarden/android/release/2026.4-rc50@61955d7cbe1546a4c467284b4a5491d4f0e47afa
💻 build source: bitwarden/android/actions/runs/23952219208/attempts/1
🦀 SDK: 2.0.0-5676-14521973
🌩 Server: 2026.4.1 @ EU

<!-- gh-comment-id:4405708634 --> @pamperer562580892423 commented on GitHub (May 8, 2026): I don't see this issue on my phone. I just tried to toggle the accessibility setting in every possible way - the BW app always detects the correct status, no matter what I do. © Bitwarden Inc. 2015-2026 Version: 2026.4.0 (21434) 📱 Fairphone FP5 🤖 15@35 📦 prod 🧱 commit: bitwarden/android/release/2026.4-rc50@61955d7cbe1546a4c467284b4a5491d4f0e47afa 💻 build source: bitwarden/android/actions/runs/23952219208/attempts/1 🦀 SDK: 2.0.0-5676-14521973 🌩 Server: 2026.4.1 @ EU
GiteaMirror commented 2026-06-06 03:09:11 -05:00
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@7heMech commented on GitHub (May 8, 2026):

I don't see this issue on my phone. I just tried to toggle the accessibility setting in every possible way - the BW app always detects the correct status, no matter what I do.

Maybe because you're not on Android 16?
It might also be with Google Pixel devices.

<!-- gh-comment-id:4405731317 --> @7heMech commented on GitHub (May 8, 2026): > I don't see this issue on my phone. I just tried to toggle the accessibility setting in every possible way - the BW app always detects the correct status, no matter what I do. Maybe because you're not on Android 16? It might also be with Google Pixel devices.
GiteaMirror commented 2026-06-06 03:09:12 -05:00
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@pamperer562580892423 commented on GitHub (May 8, 2026):

I don't see this issue on my phone. I just tried to toggle the accessibility setting in every possible way - the BW app always detects the correct status, no matter what I do.

Maybe because you're not on Android 16?

@7heMech I just tested it with another device that is on Android 16 (LineageOS 23.2). Again, no issue for me with the Accessibility setting.

© Bitwarden Inc. 2015-2026
Version: 2026.4.0 (21434)
📱 motorola moto g(9) play 🤖 16@36 📦 prod
🧱 commit: bitwarden/android/release/2026.4-rc50@61955d7cbe1546a4c467284b4a5491d4f0e47afa
💻 build source: bitwarden/android/actions/runs/23952219208/attempts/1
🦀 SDK: 2.0.0-5676-14521973
🌩 Server: 2026.4.1 @ EU

Could you share more details about your device / BW app etc. as well? (e.g. also copy & paste everything from your BW app: Settings --> About --> Version)

<!-- gh-comment-id:4406110950 --> @pamperer562580892423 commented on GitHub (May 8, 2026): > > I don't see this issue on my phone. I just tried to toggle the accessibility setting in every possible way - the BW app always detects the correct status, no matter what I do. > > Maybe because you're not on Android 16? @7heMech I just tested it with another device that is on Android 16 (LineageOS 23.2). Again, no issue for me with the Accessibility setting. © Bitwarden Inc. 2015-2026 Version: 2026.4.0 (21434) 📱 motorola moto g(9) play 🤖 16@36 📦 prod 🧱 commit: bitwarden/android/release/2026.4-rc50@61955d7cbe1546a4c467284b4a5491d4f0e47afa 💻 build source: bitwarden/android/actions/runs/23952219208/attempts/1 🦀 SDK: 2.0.0-5676-14521973 🌩 Server: 2026.4.1 @ EU Could you share more details about your device / BW app etc. as well? (e.g. also copy & paste everything from your BW app: Settings --> About --> Version)
GiteaMirror commented 2026-06-06 03:09:12 -05:00
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@7heMech commented on GitHub (May 8, 2026):

@pamperer562580892423

© Bitwarden Inc. 2015-2026

Version: 2026.4.0 (21434)
📱 google Pixel 6 Pro 🤖 16@36 📦 prod
🧱 commit: bitwarden/android/release/2026.4-rc50@61955d7cbe1546a4c467284b4a5491d4f0e47afa
💻 build source: bitwarden/android/actions/runs/23952219208/attempts/1
🦀 SDK: 2.0.0-5676-14521973
🌩 Server: 2026.4.1 @ EU

Edit: I'm on stock ROM, but rooted.

<!-- gh-comment-id:4406402098 --> @7heMech commented on GitHub (May 8, 2026): @pamperer562580892423 © Bitwarden Inc. 2015-2026 Version: 2026.4.0 (21434) 📱 google Pixel 6 Pro 🤖 16@36 📦 prod 🧱 commit: bitwarden/android/release/2026.4-rc50@61955d7cbe1546a4c467284b4a5491d4f0e47afa 💻 build source: bitwarden/android/actions/runs/23952219208/attempts/1 🦀 SDK: 2.0.0-5676-14521973 🌩 Server: 2026.4.1 @ EU Edit: I'm on stock ROM, but rooted.
GiteaMirror commented 2026-06-06 03:09:13 -05:00
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@ethanm6 commented on GitHub (May 20, 2026):

Having the same issue on LineageOS 23.2.

© Bitwarden Inc. 2015-2026

Version: 2026.4.2 (21562)
📱 Xiaomi M2101K6R 🤖 16@36 📦 prod
🧱 commit: bitwarden/android/release/hotfix-v2026.4.1-bwpm@2e88a418a11a042fed230a0871cdcaa9bbff0c04
💻 build source: bitwarden/android/actions/runs/25866701011/attempts/1
🦀 SDK: 2.0.0-6825-release-hotfix-v2026.4.1-bwpm
🌩 Server: 2026.4.2 @ US

<!-- gh-comment-id:4501018573 --> @ethanm6 commented on GitHub (May 20, 2026): Having the same issue on LineageOS 23.2. © Bitwarden Inc. 2015-2026 Version: 2026.4.2 (21562) 📱 Xiaomi M2101K6R 🤖 16@36 📦 prod 🧱 commit: bitwarden/android/release/hotfix-v2026.4.1-bwpm@2e88a418a11a042fed230a0871cdcaa9bbff0c04 💻 build source: bitwarden/android/actions/runs/25866701011/attempts/1 🦀 SDK: 2.0.0-6825-release-hotfix-v2026.4.1-bwpm 🌩 Server: 2026.4.2 @ US
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Reference: github-starred/android#109033