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[GH-ISSUE #1590] Android - Can't scan TOTP : View is "streched" #108251

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opened 2026-06-06 01:02:37 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-06-06 01:02:37 -05:00
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Originally created by @christ-off on GitHub (Oct 16, 2021).
Original GitHub issue: https://github.com/bitwarden/android/issues/1590

Steps To Reproduce

  1. Android 11
  2. On Samsung A52s 5G up to date
  3. Try to scan to add TOTP
  4. View is reduced by 2 times in width (only)

Expected Result

A scan of the QRCode

Actual Result

App cannot scan
and crashs on the second try

Screenshots or Videos

I can't make a screen shot -> The says within one second that it can't recognize the QRCode

Additional Context

I can scan using FreeOTP+

Operating System

Android

Operating System Version

11

Device

Samsung A52s 5G

Build Version

2.13.0(382)9

Beta

  • Using a pre-release version of the application.
Originally created by @christ-off on GitHub (Oct 16, 2021). Original GitHub issue: https://github.com/bitwarden/android/issues/1590 ### Steps To Reproduce 1. Android 11 2. On Samsung A52s 5G up to date 3. Try to scan to add TOTP 4. View is reduced by 2 times in width (only) ### Expected Result A scan of the QRCode ### Actual Result App cannot scan and crashs on the second try ### Screenshots or Videos I can't make a screen shot -> The says within one second that it can't recognize the QRCode ### Additional Context I can scan using FreeOTP+ ### Operating System Android ### Operating System Version 11 ### Device Samsung A52s 5G ### Build Version 2.13.0(382)9 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-06-06 01:02:37 -05:00
GiteaMirror commented 2026-06-06 01:02:39 -05:00
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@eliykat commented on GitHub (Nov 24, 2021):

Hi @christ-off, this looks like the same issue reported here: https://github.com/bitwarden/mobile/issues/1130. I'll close this as a duplicate, but please post in that thread with any extra information.

<!-- gh-comment-id:977465148 --> @eliykat commented on GitHub (Nov 24, 2021): Hi @christ-off, this looks like the same issue reported here: https://github.com/bitwarden/mobile/issues/1130. I'll close this as a duplicate, but please post in that thread with any extra information.
GiteaMirror commented 2026-06-06 01:02:39 -05:00
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@christ-off commented on GitHub (Nov 24, 2021):

Thank you @eliykat
You are absolutely right : this is a duplicate

<!-- gh-comment-id:977809863 --> @christ-off commented on GitHub (Nov 24, 2021): Thank you @eliykat You are absolutely right : this is a duplicate
GiteaMirror commented 2026-06-06 01:02:40 -05:00
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@rvt0001 commented on GitHub (Dec 24, 2023):

I resolved this issue on my Samsung android tablet by changing the auto-rotate setting to portrait.

<!-- gh-comment-id:1868423759 --> @rvt0001 commented on GitHub (Dec 24, 2023): I resolved this issue on my Samsung android tablet by changing the _**auto-rotate**_ setting to **_portrait_**.
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Reference: github-starred/android#108251