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Originally created by @paulens12 on GitHub (Nov 8, 2020).
Original GitHub issue: https://github.com/bitwarden/android/issues/1144
Originally assigned to: @mpbw2 on GitHub.
Describe the Bug
App crashes when trying to log in
Steps To Reproduce
Add a self-hosted server URL and log in
Expected Result
Successful log in
Actual Result
On initial log in, the loading wheel spins for a while and then the app crashes.
When I open the app again, it gives me the option to "unlock" using my password - if I do that, it crashes instantly without any loading animation.
Logcat below.
Environment
Additional Context
Using latest build from F-Droid repo (2.6.1)
As a side note, where can I get beta builds?
Logcat
@paulens12 commented on GitHub (Nov 8, 2020):
I tried building the tip of master in debug configuration and got the same error. Unfortunately, the debugger said "no compatible code is running" or something like that, so I couldn't pinpoint where the exception is coming from.
@paulens12 commented on GitHub (Nov 8, 2020):
Judging by the error, I had a guess that this has to do with the data on my server. I exported my vault to both json and csv formats and deleted everything. This time I could log in successfully.
I tried re-importing the json file - same error as before.
Interestingly enough, deleting everything again and importing the csv file solved the issue. I suspect there was some kind of special character somewhere that was escaped in csv, but I couldn't pinpoint it. It appears flaky, I tried splitting the json file in parts and the first part failed. Then I split that part into even smaller parts, and successfully restored all of them, without getting the error. So apparently sometimes restoring the same data causes this crash, and sometimes it doesn't.
It's also worth noting that none of my other clients (web, Windows, another Android device with the same build of Bitwarden) ever crashed. Seems like this device only started crashing because Bitwarden was freshly installed and had to download all the logins at once.
@tehniemer commented on GitHub (Nov 9, 2020):
I have this same issue, however on a clean install of bitwarden with only one user and an empty vault.
Edit:
Nevermind, it was a problem I'm my reverse proxy config.
@mpbw2 commented on GitHub (Nov 10, 2020):
@paulens12 Thanks for the followup info. Are you running the latest official server?
@paulens12 commented on GitHub (Nov 10, 2020):
actually I'm running bitwarden-rs. I'm not dismissing the possibility of something wrong being sent by the server, but the Firefox plugin and Windows client both work fine, even after logging out and back in. When I exported the passwords to csv, I found some entries with all fields blank except the name and skipped those when re-importing. Could that be an issue? I could see how that could cause a null reference exception in theory, and the other clients could just catch any errors and skip those entries.
@tehniemer commented on GitHub (Nov 10, 2020):
@paulens12 My issue was an additional authentication layer in my reverse proxy settings. Do you have any sort of authentication in yours? If so, try disabling it.
@paulens12 commented on GitHub (Nov 10, 2020):
nope, I don't have a reverse proxy
@cybiere commented on GitHub (Nov 12, 2020):
Hi, same behaviour here, using bitwarden_rs aswell. Exporting in CSV, cleanup & re-importing seemed to work.
@ArneNaessens commented on GitHub (Nov 22, 2020):
Hi, I'm also having the problem when i try to login into bitwarden the app just closes. Using fingerprint works tho.
@mpbw2 commented on GitHub (Nov 23, 2020):
Just a reminder, as bitwarden_rs is not an official product, all issues (regardless of client) should be reported to them.
@ArneNaessens if you're using our cloud service or our official service, please open a new issue with any additional details you can provide.