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Auto-Fill Problem with app on Android 10 #1038

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opened 2025-11-26 22:37:22 -06:00 by GiteaMirror · 4 comments
GiteaMirror commented 2025-11-26 22:37:22 -06:00
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Originally created by @Sn1cket on GitHub (Jun 10, 2020).

Originally assigned to: @mpbw2 on GitHub.

Describe the Bug

I’m using the autofill service of Android 10 and would like to fill a PIN into my banking app.
The autofill pop-up doesn’t show up when bitwarden is selected as android autofill service.
When I use e.g. Keepass2Android in the autofill settings the pop-up does show up, so I my guess is that the problem is on the bitwarden side.

Banking app:
https://play.google.com/store/apps/details?id=at.erstebank.securityapp

Steps To Reproduce

These are the steps I can do to reproduce the behavior but I think the app needs to be activated for a bank account so I don't know if you can use this app at all.

  1. Open banking app
  2. Long press in the pin field
  3. Select Autofill

Expected Result

A pop-up where i can open bitwarden or select an entry for autofill.

Actual Result

Nothing happens after selecting Autofill from the context menu.

Environment

  • Device: OnePlus 7
  • Operating system: OxygenOS 10.0.5 (Android 10)
  • Build Version: 2.4.2 (2501)
  • Is this a Beta release? No
Originally created by @Sn1cket on GitHub (Jun 10, 2020). Originally assigned to: @mpbw2 on GitHub. ## Describe the Bug I’m using the autofill service of Android 10 and would like to fill a PIN into my banking app. The autofill pop-up doesn’t show up when bitwarden is selected as android autofill service. When I use e.g. Keepass2Android in the autofill settings the pop-up does show up, so I my guess is that the problem is on the bitwarden side. Banking app: [https://play.google.com/store/apps/details?id=at.erstebank.securityapp](https://play.google.com/store/apps/details?id=at.erstebank.securityapp) ## Steps To Reproduce These are the steps I can do to reproduce the behavior but I think the app needs to be activated for a bank account so I don't know if you can use this app at all. 1. Open banking app 2. Long press in the pin field 3. Select Autofill ## Expected Result A pop-up where i can open bitwarden or select an entry for autofill. ## Actual Result Nothing happens after selecting Autofill from the context menu. ## Environment - Device: OnePlus 7 - Operating system: OxygenOS 10.0.5 (Android 10) - Build Version: 2.4.2 (2501) - Is this a Beta release? No
GiteaMirror commented 2025-11-26 22:37:23 -06:00
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@hashhar commented on GitHub (Jun 20, 2020):

I think this is specific to OnePlus and their Android 10 release since.

I can reproduce this but I wanted @Sn1cket to confirm if he means "Autofill Service" or "Autofill Accessibility Service".

For me, even after enabling the Accessibility Service, Bitwarden settings show Auto-fill Accessibility Service as "Disabled". What's peculiar is that opening Bitwarden and then switching back to the application sometimes allows the auto-fill popup to show.

@hashhar commented on GitHub (Jun 20, 2020): I think this is specific to OnePlus and their Android 10 release since. I can reproduce this but I wanted @Sn1cket to confirm if he means "Autofill Service" or "Autofill Accessibility Service". For me, even after enabling the Accessibility Service, Bitwarden settings show Auto-fill Accessibility Service as "Disabled". What's peculiar is that opening Bitwarden and then switching back to the application sometimes allows the auto-fill popup to show.
GiteaMirror commented 2025-11-26 22:37:23 -06:00
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@Sn1cket commented on GitHub (Jun 20, 2020):

I think this is specific to OnePlus and their Android 10 release since.

I can reproduce this but I wanted @Sn1cket to confirm if he means "Autofill Service" or "Autofill Accessibility Service".

For me, even after enabling the Accessibility Service, Bitwarden settings show Auto-fill Accessibility Service as "Disabled". What's peculiar is that opening Bitwarden and then switching back to the application sometimes allows the auto-fill popup to show.

I mean the "Autofill Service".

@Sn1cket commented on GitHub (Jun 20, 2020): > > > I think this is specific to OnePlus and their Android 10 release since. > > I can reproduce this but I wanted @Sn1cket to confirm if he means "Autofill Service" or "Autofill Accessibility Service". > > For me, even after enabling the Accessibility Service, Bitwarden settings show Auto-fill Accessibility Service as "Disabled". What's peculiar is that opening Bitwarden and then switching back to the application sometimes allows the auto-fill popup to show. I mean the "Autofill Service".
GiteaMirror commented 2025-11-26 22:37:23 -06:00
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@MarcMogdanz commented on GitHub (Jun 25, 2020):

I have the same issue on my OnePlus 5 since the latest update (Oxygen 10.0.0 and Android 10). If I try to click in the text field like 10 times and also restart Bitwarden a few times it will magically appear.

I'm also having the same issue as @hashhar is describing since the last update (Edit: Oxygen update). The autofill accessibility service popup/notification bar does not appear since the last update. In the Bitwarden settings the service appears as "disabled" but if I open the accessibility settings (via the bitwarden app) on my phone it will list Bitwarden as "on".

@MarcMogdanz commented on GitHub (Jun 25, 2020): I have the same issue on my OnePlus 5 since the latest update (Oxygen 10.0.0 and Android 10). If I try to click in the text field like 10 times and also restart Bitwarden a few times it will magically appear. I'm also having the same issue as @hashhar is describing since the last update (Edit: Oxygen update). The autofill accessibility service popup/notification bar does not appear since the last update. In the Bitwarden settings the service appears as "disabled" but if I open the accessibility settings (via the bitwarden app) on my phone it will list Bitwarden as "on".
GiteaMirror commented 2025-11-26 22:37:24 -06:00
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@eliykat commented on GitHub (Apr 29, 2021):

Thanks for reporting this issue. Autofill problems can affect different sites, apps, or devices, and we’re working on improving this feature. To help us track and analyze affected sites, please lodge a report using the Google Form mentioned in this issue: #1389. Please also direct any discussion or questions to that issue. This issue will now be closed.

@eliykat commented on GitHub (Apr 29, 2021): Thanks for reporting this issue. Autofill problems can affect different sites, apps, or devices, and we’re working on improving this feature. To help us track and analyze affected sites, please lodge a report using the Google Form mentioned in this issue: #1389. Please also direct any discussion or questions to that issue. This issue will now be closed.
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Reference: github-starred/android#1038
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