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Passwords owned by organizations not available in mobile app #1018

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opened 2025-11-26 22:36:54 -06:00 by GiteaMirror · 10 comments
GiteaMirror commented 2025-11-26 22:36:54 -06:00
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Originally created by @jkriegshauser on GitHub (May 23, 2020).

Describe the Bug

A password that is owned by an organization that one belongs to does not appear in the searchable list of passwords that pops up when the app is asked to provide a password on demand.

Steps To Reproduce

  1. Create a password owned by an organization that you are a member of
  2. Go to the website or app that requires said password
  3. On iOS, choose 'Passwords ...' from the above-keyboard context menu
  4. Note that the password does not exist in the list and there does not appear to be an intuitive way of accessing it.

Expected Result

The password should appear in the list

Actual Result

The password does not appear in the list

Screenshots or Videos

Environment

  • Device: iPhone X
  • Operating system: iOS 13.4.1
  • Build Version (go to "Settings" → "About" in the app): iOS 13.4.1
  • Is this a Beta release? N

Additional Context

Originally created by @jkriegshauser on GitHub (May 23, 2020). <!-- Comment: Please do not submit feature requests. The [Community Forums][1] has a section for submitting, voting for, and discussing product feature requests. [1]: https://community.bitwarden.com --> ## Describe the Bug A password that is owned by an organization that one belongs to does not appear in the searchable list of passwords that pops up when the app is asked to provide a password on demand. <!-- Comment: A clear and concise description of what the bug is. --> ## Steps To Reproduce <!-- Comment: How can we reproduce the behavior: --> 1. Create a password owned by an organization that you are a member of 2. Go to the website or app that requires said password 3. On iOS, choose 'Passwords ...' from the above-keyboard context menu 4. Note that the password does not exist in the list and there does not appear to be an intuitive way of accessing it. ## Expected Result <!-- Comment: A clear and concise description of what you expected to happen. --> The password should appear in the list ## Actual Result <!-- Comment: A clear and concise description of what is happening. --> The password does not appear in the list ## Screenshots or Videos <!-- Comment: If applicable, add screenshots and/or a short video to help explain your problem. --> ## Environment - Device: iPhone X - Operating system: iOS 13.4.1 - Build Version (go to "Settings" → "About" in the app): iOS 13.4.1 - Is this a Beta release? N ## Additional Context <!-- Comment: Add any other context about the problem here. -->
GiteaMirror commented 2025-11-26 22:36:54 -06:00
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@tgreer-bw commented on GitHub (May 23, 2020):

Have you tried assigning that item to a collection?

@tgreer-bw commented on GitHub (May 23, 2020): Have you tried assigning that item to a collection?
GiteaMirror commented 2025-11-26 22:36:55 -06:00
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@jkriegshauser commented on GitHub (May 23, 2020):

Have you tried assigning that item to a collection?

Yes, you have to assign to a collection when it's created. I only have one collection called "Default collection"

@jkriegshauser commented on GitHub (May 23, 2020): > Have you tried assigning that item to a collection? Yes, you *have* to assign to a collection when it's created. I only have one collection called "Default collection"
GiteaMirror commented 2025-11-26 22:36:55 -06:00
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@tgreer-bw commented on GitHub (May 23, 2020):

Org passwords are only synced every 30 minutes or so, but I can confirm they are definitely presented within the app as long as they’re in a collection and your user has access to that collection.

If you can, try and sync your vault to make sure all the vault information has been loaded.

@tgreer-bw commented on GitHub (May 23, 2020): Org passwords are only synced every 30 minutes or so, but I can confirm they are definitely presented within the app as long as they’re in a collection and your user has access to that collection. If you can, try and sync your vault to make sure all the vault information has been loaded.
GiteaMirror commented 2025-11-26 22:36:55 -06:00
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@kspearrin commented on GitHub (May 24, 2020):

@tgreer-bw Looks like he is specifically referring to the autofill listing on iOS. Did you check that?

@kspearrin commented on GitHub (May 24, 2020): @tgreer-bw Looks like he is specifically referring to the autofill listing on iOS. Did you check that?
GiteaMirror commented 2025-11-26 22:36:55 -06:00
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@tgreer-bw commented on GitHub (May 24, 2020):

Yep, auto fill looks good for org items on my end.

@tgreer-bw commented on GitHub (May 24, 2020): Yep, auto fill looks good for org items on my end.
GiteaMirror commented 2025-11-26 22:36:56 -06:00
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@MattTheDev commented on GitHub (Jul 14, 2020):

Hiya @jkriegshauser -

I'm looking to help resolve this issue for you. I've been attempting to repro the issue, and I'm having some problems making the same thing occur. My initial question is going to be - is this still an issue for you? It's been a bit, just wanting to make sure the problem is still occurring.

@MattTheDev commented on GitHub (Jul 14, 2020): Hiya @jkriegshauser - I'm looking to help resolve this issue for you. I've been attempting to repro the issue, and I'm having some problems making the same thing occur. My initial question is going to be - is this still an issue for you? It's been a bit, just wanting to make sure the problem is still occurring.
GiteaMirror commented 2025-11-26 22:36:56 -06:00
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@jkriegshauser commented on GitHub (Jul 14, 2020):

Hi Matt, I am still having issues. Let me attach some screenshots. Here is a brand new fake login I created for github in the Bitwarden app owned by the organization
8D0F779A-57F2-4943-8D92-B553455DEF00

When I visit the website and tap on the passwords here’s what I see (just the legit login):
CB47115C-D8A5-432F-9623-AB7F5CD3F1AB

@jkriegshauser commented on GitHub (Jul 14, 2020): Hi Matt, I am still having issues. Let me attach some screenshots. Here is a brand new fake login I created for github in the Bitwarden app owned by the organization ![8D0F779A-57F2-4943-8D92-B553455DEF00](https://user-images.githubusercontent.com/1697375/87486196-9bcd4c80-c5ef-11ea-8239-2e8c640bd0ed.png) When I visit the website and tap on the passwords here’s what I see (just the legit login): ![CB47115C-D8A5-432F-9623-AB7F5CD3F1AB](https://user-images.githubusercontent.com/1697375/87486260-bbfd0b80-c5ef-11ea-887a-8b78eef3bd3c.jpeg)
GiteaMirror commented 2025-11-26 22:36:56 -06:00
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@jkriegshauser commented on GitHub (Jul 14, 2020):

Note that if I tap on the Bitwarden... button shown in the last pic it will overlay the app and show a list that includes the fake one as well. But it's not popping up here.

@jkriegshauser commented on GitHub (Jul 14, 2020): Note that if I tap on the `Bitwarden...` button shown in the last pic it will overlay the app and show a list that includes the fake one as well. But it's not popping up here.
GiteaMirror commented 2025-11-26 22:36:56 -06:00
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@MattTheDev commented on GitHub (Jul 15, 2020):

I understand @jkriegshauser - so if you hadn't created the fake github account, it would've never prompted and suggested the org github account, you'd have to choose Bitwarden, and choose it from the list. I am able to repro this :)

Digging in and taking a look for you.

EDIT:

I was able to get the org creds to suggest on Github.

I used:

Match Detection: Starts With
URL: https://github.com

This pulled the creds from the org vault, instead of just my local. What are your org creds match detection set to?

@MattTheDev commented on GitHub (Jul 15, 2020): I understand @jkriegshauser - so if you hadn't created the fake github account, it would've never prompted and suggested the org github account, you'd have to choose Bitwarden, and choose it from the list. I am able to repro this :) Digging in and taking a look for you. EDIT: I was able to get the org creds to suggest on Github. I used: Match Detection: Starts With URL: https://github.com This pulled the creds from the org vault, instead of just my local. What are your org creds match detection set to?
GiteaMirror commented 2025-11-26 22:36:57 -06:00
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@clayadams5226 commented on GitHub (Dec 31, 2020):

Hi @jkriegshauser , it appears we've not heard from you about this issue in some time. While we are now closing this issue, if it continues to be a problem please feel free to re-open this issue and provide any further information that may be helpful in reproducing the problem or helping you further.

@clayadams5226 commented on GitHub (Dec 31, 2020): Hi @jkriegshauser , it appears we've not heard from you about this issue in some time. While we are now closing this issue, if it continues to be a problem please feel free to re-open this issue and provide any further information that may be helpful in reproducing the problem or helping you further.
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Reference: github-starred/android#1018
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