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[GH-ISSUE #2311] error occured #101622

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opened 2026-06-02 23:16:24 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-06-02 23:16:24 -05:00
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Originally created by @rifqilubis on GitHub (Jan 20, 2023).
Original GitHub issue: https://github.com/bitwarden/android/issues/2311

Steps To Reproduce

  1. Go to 'bitwarden app Android'
  2. Click on '+ button'

create username and regenerate password like usual. press save, then error will be occured

Expected Result

Screenshot_2023-01-20-18-02-09-02_edf9c6c5202cf0aae90965d36a8e7fc4
IMG_20230120_184240

Actual Result

Screenshot_2023-01-20-18-44-19-71_edf9c6c5202cf0aae90965d36a8e7fc4

Screenshots or Videos

https://user-images.githubusercontent.com/64082699/213688352-e1883080-8aac-4d97-9496-086f27e21e5d.mp4

Additional Context

this is the first time, i got an error.

Operating System

Android

Operating System Version

Android 12

Device

realme narzo 20 pro

Build Version

Version: 2023.1.0 (5786)

Beta

  • Using a pre-release version of the application.
Originally created by @rifqilubis on GitHub (Jan 20, 2023). Original GitHub issue: https://github.com/bitwarden/android/issues/2311 ### Steps To Reproduce 1. Go to 'bitwarden app Android' 2. Click on '+ button' create username and regenerate password like usual. press save, then error will be occured ### Expected Result ![Screenshot_2023-01-20-18-02-09-02_edf9c6c5202cf0aae90965d36a8e7fc4](https://user-images.githubusercontent.com/64082699/213687284-e7498259-107a-4875-93a0-22d67b6c7c4f.jpg) ![IMG_20230120_184240](https://user-images.githubusercontent.com/64082699/213687289-0c6c8877-04a9-48fe-9131-b1cf36bef277.jpg) ### Actual Result ![Screenshot_2023-01-20-18-44-19-71_edf9c6c5202cf0aae90965d36a8e7fc4](https://user-images.githubusercontent.com/64082699/213687591-6f661f1a-ccd3-4e97-be2b-4eb3b7349d7c.jpg) ### Screenshots or Videos https://user-images.githubusercontent.com/64082699/213688352-e1883080-8aac-4d97-9496-086f27e21e5d.mp4 ### Additional Context this is the first time, i got an error. ### Operating System Android ### Operating System Version Android 12 ### Device realme narzo 20 pro ### Build Version Version: 2023.1.0 (5786) ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-06-02 23:16:24 -05:00
GiteaMirror commented 2026-06-02 23:16:26 -05:00
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@joshtrichards commented on GitHub (Jan 22, 2023):

Your video was definitely helpful, but I'm having a challenging time reproducing this.

Closest I got was blocking Internet connectivity on a phone... although the error message always had more details rather than being generic/blank like that (which is an issue in itself IMO).

Do you recall when you were last able to successfully add an entry or was this your first time adding an entry (wasn't sure if that's what you were referring to in your note)?

I'm also wondering if this was some weird semi-transient out-of-sync issue. Maybe force a Sync and, ideally, Log-out completely then back in (make sure you have your master password handy before doing so!)?

Also, can you confirm you can still add a similar entry via the web client (i.e. https://vault.bitwarden.com/) successfully?

DISCLAIMER: I'm just a user and am not associated with BW

<!-- gh-comment-id:1399623320 --> @joshtrichards commented on GitHub (Jan 22, 2023): Your video was definitely helpful, but I'm having a challenging time reproducing this. Closest I got was blocking Internet connectivity on a phone... although the error message always had more details rather than being generic/blank like that (which is an issue in itself IMO). Do you recall when you were last able to successfully add an entry or was this your first time adding an entry (wasn't sure if that's what you were referring to in your note)? I'm also wondering if this was some weird semi-transient out-of-sync issue. Maybe force a Sync and, ideally, Log-out completely then back in (make sure you have your master password handy before doing so!)? Also, can you confirm you can still add a similar entry via the web client (i.e. https://vault.bitwarden.com/) successfully? DISCLAIMER: I'm just a user and am not associated with BW
GiteaMirror commented 2026-06-02 23:16:26 -05:00
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@Greenderella commented on GitHub (Jan 26, 2023):

Hi there,

I attempted to reproduce your issue and was unable to do so. I'm able to create new items in both my Android and iOS device.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

<!-- gh-comment-id:1404810902 --> @Greenderella commented on GitHub (Jan 26, 2023): Hi there, I attempted to reproduce your issue and was unable to do so. I'm able to create new items in both my Android and iOS device. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/ You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
GiteaMirror commented 2026-06-02 23:16:27 -05:00
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@rifqilubis commented on GitHub (Mar 8, 2023):

Yeah it already fixed. i wait for a few days and it worked. sorry for late reply.

<!-- gh-comment-id:1459917884 --> @rifqilubis commented on GitHub (Mar 8, 2023): Yeah it already fixed. i wait for a few days and it worked. sorry for late reply.
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Reference: github-starred/android#101622