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[Bug]: Can't connect to DKB bank via GoCardless #987

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opened 2026-02-28 19:27:29 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-02-28 19:27:29 -06:00
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Originally created by @Kontor23 on GitHub (Mar 15, 2024).

Verified issue does not already exist?

  • I have searched and found no existing issue

Is this related to GoCardless, Simplefin or another bank-sync provider?

  • I have checked my server logs and could not see any errors there
  • I will be attaching my server logs to this issue
  • I will be attaching my client-side (browser) logs to this issue
  • I understand that this issue will be automatically closed if insufficient information is provided

What happened?

When connecting to DKB, the GoCardless connect page just closes and Actual "Link you account" pop up times out and closes.

What error did you receive?

Actual "Link you account" pop up times out and closes.

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Chrome, Safari

Operating System

Mac OSX

Originally created by @Kontor23 on GitHub (Mar 15, 2024). ### Verified issue does not already exist? - [X] I have searched and found no existing issue ### Is this related to GoCardless, Simplefin or another bank-sync provider? - [ ] I have checked my server logs and could not see any errors there - [ ] I will be attaching my server logs to this issue - [ ] I will be attaching my client-side (browser) logs to this issue - [x] I understand that this issue will be automatically closed if insufficient information is provided ### What happened? When connecting to DKB, the GoCardless connect page just closes and Actual "Link you account" pop up times out and closes. ### What error did you receive? Actual "Link you account" pop up times out and closes. ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Chrome, Safari ### Operating System Mac OSX
GiteaMirror added the bug label 2026-02-28 19:27:29 -06:00
GiteaMirror commented 2026-02-28 19:27:30 -06:00
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@MatissJanis commented on GitHub (Mar 15, 2024):

Is this related to GoCardless, Simplefin or another bank-sync provider?

None of the action items have been completed in the above section. Closing due to lack of information.

@MatissJanis commented on GitHub (Mar 15, 2024): > Is this related to GoCardless, Simplefin or another bank-sync provider? None of the action items have been completed in the above section. Closing due to lack of information.
GiteaMirror commented 2026-02-28 19:27:30 -06:00
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@Kontor23 commented on GitHub (Mar 15, 2024):

Its related to Gocardless. How to send you the logs?

@Kontor23 commented on GitHub (Mar 15, 2024): Its related to Gocardless. How to send you the logs?
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