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[GH-ISSUE #6320] [Bug]: downloadBudget fails with “Could not get remote files” #9631
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Originally created by @rrweller on GitHub (Dec 6, 2025).
Original GitHub issue: https://github.com/actualbudget/actual/issues/6320
Verified issue does not already exist?
What happened?
I am working on setting up a third party bank integration that I found online here https://code.martials.no/martin/sparebank1_actual_budget_integration, however I am running into an issue with the downloadBudget(syncID) call.
I’ve searched the issue tracker and found #5351 (API Unhandled Rejection) which has the same
Error: Could not get remote filesinhandlers.api/download-budget, but I’m opening this to add a repro with a self-hosted LXC setup and current versions (v25.12.0).What happened?
I’m running Actual server in an LXC on Proxmox, installed via the community Proxmox helper script.
In the web UI:
https://actualbudget.home:5006I have two budgets:
My Budget(encrypted)Test(non-encrypted)Both show “Syncing” on the Files screen and sync fine between browser sessions.
From my browser I can open both budgets, manually hit the sync button, and see the server log:
2025-12-06T20:11:50.352Z info: POST 200 /sync/sync2025-12-06T20:11:51.982Z info: POST 200 /sync/syncHowever, when I try to access the Test budget via @actual-app/api, init() succeeds but downloadBudget always throws Error: Could not get remote files.
How can we reproduce the issue?
Minimal repro code
This is running in a separate Debian LXC container on the same Proxmox host.
Environment variables:
NODE_TLS_REJECT_UNAUTHORIZED=0 # self-signed cert on the Actual serverWhen I run this (or the sb1budget integration that uses the same API), I see:
So:
-init() works ⇒ auth and TLS are fine.
-The server clearly has a cloud budget with that group_id.
-The budget is non-encrypted (all encrypt_* fields null in files).
-The web UI can sync that budget with no errors.
-But downloadBudget(syncId) from @actual-app/api@25.12.0 always throws
Error: Could not get remote files.This is the same error as in #5351, but here the server + client are both v25.12.0 and the server DB confirms the file exists.
Where are you hosting Actual?
Other
What browsers are you seeing the problem on?
Firefox
Operating System
Linux
@MatissJanis commented on GitHub (Dec 8, 2025):
👋 Anything in server logs?
@rrweller commented on GitHub (Dec 8, 2025):
Nothing, this is all I get when I run pnpm start
It seems like this is the .ts file that is failing at actual.downloadBudget(ACTUAL_SYNC_ID) - https://code.martials.no/martin/sparebank1_actual_budget_integration/src/branch/main/src/actual.ts
I've tried making a quick test script to verify its not an issue with this integration
but this fails similarly
@MatissJanis commented on GitHub (Dec 8, 2025):
Do you have OIDC set up (multi user)?
Either way: I suspect auth is the problem here, but the auth error is never properly surfaced. I pushed a patch here: https://github.com/actualbudget/actual/pull/6337
@dkratz commented on GitHub (Dec 9, 2025):
I had the same problem because my actual budget instance was behind pangolin and API calls where blocked.
Error (with https://github.com/actualbudget/actual/pull/6337 and some additional console logs).