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[GH-ISSUE #5709] [Bug]: Limited History Bank (ABANCA_CAGLESMM) keeps asking for 90+ days to sync #9403

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opened 2026-04-10 19:40:38 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-04-10 19:40:38 -05:00
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Originally created by @amenrio on GitHub (Sep 10, 2025).
Original GitHub issue: https://github.com/actualbudget/actual/issues/5709

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

HI! I've been having problems syncing with Abanca ABANCA_CAGLESMM, I'm still getting SMS authentication on my phone, although PR https://github.com/actualbudget/actual/pull/4970 supposedly fixed the issue, but I'm in v25.9.0 and It's not working for me.

Browser console outputs this:

[Exception] 
Object { type: "BankSyncError", category: "UNKNOWN", code: "UNKNOWN", details: {…}, message: "Failed syncing account “Abanca Andres (XXX 3616).”" }
kcab.worker.08cbfc663ddf4429b581.js:116:26963
    captureException https://budget.amenrio.com/kcab/kcab.worker.08cbfc663ddf4429b581.js:116
    accountsBankSync https://budget.amenrio.com/kcab/kcab.worker.08cbfc663ddf4429b581.js:358

How can we reproduce the issue?

Sync to an Abanca account

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Firefox

Operating System

Windows 10

Originally created by @amenrio on GitHub (Sep 10, 2025). Original GitHub issue: https://github.com/actualbudget/actual/issues/5709 ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? HI! I've been having problems syncing with Abanca `ABANCA_CAGLESMM`, I'm still getting SMS authentication on my phone, although PR https://github.com/actualbudget/actual/pull/4970 supposedly fixed the issue, but I'm in v25.9.0 and It's not working for me. Browser console outputs this: ``` [Exception] Object { type: "BankSyncError", category: "UNKNOWN", code: "UNKNOWN", details: {…}, message: "Failed syncing account “Abanca Andres (XXX 3616).”" } kcab.worker.08cbfc663ddf4429b581.js:116:26963 captureException https://budget.amenrio.com/kcab/kcab.worker.08cbfc663ddf4429b581.js:116 accountsBankSync https://budget.amenrio.com/kcab/kcab.worker.08cbfc663ddf4429b581.js:358 ``` ### How can we reproduce the issue? Sync to an Abanca account ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Firefox ### Operating System Windows 10
GiteaMirror added the bug label 2026-04-10 19:40:39 -05:00
GiteaMirror commented 2026-04-10 19:40:40 -05:00
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@matt-fidd commented on GitHub (Sep 11, 2025):

Please reach out on Discord for bank sync support. This may also be fixed by https://github.com/actualbudget/actual/pull/5714

<!-- gh-comment-id:3281503410 --> @matt-fidd commented on GitHub (Sep 11, 2025): Please reach out on Discord for bank sync support. This may also be fixed by https://github.com/actualbudget/actual/pull/5714
GiteaMirror commented 2026-04-10 19:40:40 -05:00
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@amenrio commented on GitHub (Sep 12, 2025):

I understand that with a big community is hard to keep track of everything, and I know that the correct platform for sync issues is Discord, but I did post the issue there, 2 weeks ago, https://discord.com/channels/937901803608096828/1410997693282648184. That's why I posted it here, I also commented on the general chat almost a week ago and also no response. I could have mentioned it in the issue as well honestly.
Thanks for linking to the other PR, I'll keep that in mind and when the new release I will test the functionality, thanks!

<!-- gh-comment-id:3284134545 --> @amenrio commented on GitHub (Sep 12, 2025): I understand that with a big community is hard to keep track of everything, and I know that the correct platform for sync issues is Discord, but I did post the issue there, 2 weeks ago, https://discord.com/channels/937901803608096828/1410997693282648184. That's why I posted it here, I also commented on the general chat almost a week ago and also no response. I could have mentioned it in the issue as well honestly. Thanks for linking to the other PR, I'll keep that in mind and when the new release I will test the functionality, thanks!
GiteaMirror commented 2026-04-10 19:40:41 -05:00
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@michele-perrone commented on GitHub (Oct 19, 2025):

Hello @amenrio , did you test this on the new release? Is it working for you?
I have the same problem but with Intesa Sanpaolo. It seems like Actual keeps asking for a 90+ maxHistoricalDays, even though it shouldn't.

<!-- gh-comment-id:3419539003 --> @michele-perrone commented on GitHub (Oct 19, 2025): Hello @amenrio , did you test this on the new release? Is it working for you? I have the same problem but with Intesa Sanpaolo. It seems like Actual keeps asking for a 90+ maxHistoricalDays, even though it shouldn't.
GiteaMirror commented 2026-04-10 19:40:41 -05:00
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@amenrio commented on GitHub (Oct 19, 2025):

Yes, just updated to 2025.10.0, still broken

<!-- gh-comment-id:3419549930 --> @amenrio commented on GitHub (Oct 19, 2025): Yes, just updated to `2025.10.0`, still broken
GiteaMirror commented 2026-04-10 19:40:42 -05:00
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@michele-perrone commented on GitHub (Oct 19, 2025):

Thanks for your feedback. I added a comment here: https://github.com/actualbudget/actual/pull/5714
It looks like the latest code is relying on a mechanism* to figure out whether it should ask for max_historical_days > 90 or not. But this doesn't work properly for some reason.

*(response failure from the bank)

<!-- gh-comment-id:3419551653 --> @michele-perrone commented on GitHub (Oct 19, 2025): Thanks for your feedback. I added a comment here: https://github.com/actualbudget/actual/pull/5714 It looks like the latest code is relying on a mechanism* to figure out whether it should ask for `max_historical_days > 90` or not. But this doesn't work properly for some reason. *(response failure from the bank)
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