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[Bug]: Cannot get banks from GoCardless #895
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opened 2026-02-28 19:24:23 -06:00 by GiteaMirror
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Reference: github-starred/actual#895
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Originally created by @tantonini on GitHub (Jan 26, 2024).
Verified issue does not already exist?
Is this related to GoCardless, Simplefin or another bank-sync provider?
What happened?
Hello,

When I try to connect to GoCardless, I have the following issue:
My credentials are normally ok, I was able to get the banks from the terminal command line on my server.
What error did you receive?
Where are you hosting Actual?
Locally via Yarn
What browsers are you seeing the problem on?
Firefox
Operating System
Linux
@Kidglove57 commented on GitHub (Jan 26, 2024):
I'm not sure if this is the same issue but I am getting an "Internal Error" in Actual when trying to sync Starling Bank via Go Cardless
Other relevant info:
@Kidglove57 commented on GitHub (Jan 26, 2024):
I see this on Fly - so looks like a migration issue re edge release (if I read this correctly):
2024-01-26T19:18:56.094 app[3d8dde7ae954e8] lhr [info] Rejection: Error: Missing migration file: 1702667624000-rename-nordigen-secrets.
@twk3 commented on GitHub (Jan 29, 2024):
I'm not seeing this error when updating from latest to edge. The new migration has been in place in edge for over two weeks.
@Kidglove57 can you try using the most recent tag from: https://hub.docker.com/r/actualbudget/actual-server/tags that is in the format
sha-xxxxx? It should match the edge tag exactly, but I wonder if fly.io isn't updating the edge tag once they have it downloaded. So you might be running an old edge version. I suspect they may have a special condition for :latest tags that doesn't work for edge.@Kidglove57 commented on GitHub (Jan 29, 2024):
Thanks @twk3 - appreciate your help. I've now tried that. I cannot see any migration errors in the fly log. However, I am getting the same error message when trying to sync with Go Cardless. I now get this error whatever tag version I use (snd have done since moving from latest).
"There was an internal error please get in touch etc"
I now get this error even if I try to go back to "latest".
EDIT
I have just deleted my Actual file completely from my Fly machine. I then used Fly Deploy to load the l”atest” tag but the deployment stuck again and would not complete. I had to revert to the “edge” tag whereupon things worked again EXCEPT my Starling Bank sync via Go Cardless.
Further update:
In the end I carried on with the Edge version on Fly. I delinked my Starling account from Go Cardless. I then remade the connection which this time synced correctly.
I have not dared try and revert to the “latest” tag!
@twk3 commented on GitHub (Jan 30, 2024):
@Kidglove57 actual keeps a
.migratehidden file in your data directory to track which migrations you have applied. Unfortunately it also prevents you from rolling back when there was migrations in a new version that successfully ran. If you are starting fresh (no budget files on the server), you can ssh into the machine and delete the.migratefile.But if you just wait another week, the next released version will include the migration that is likely blocking you anyways and you should be able to swap to it without issue.
@Kidglove57 commented on GitHub (Jan 30, 2024):
But if you just wait another week, the next released version will include the migration that is likely blocking you anyways and you should be able to swap to it without issue.
Yes that’s makes sense. As a non technical person who dabbles, my observation would be that there is no obvious “flag” when an Edgecupdate includes a migration. But then being non technical (and more and more confused by most of the questions on Discord) I probably ought to play safe and not use Edge!! I keep a daily back up regardless.
Alls well that ends well!
@MatissJanis commented on GitHub (Feb 1, 2024):
There are two issues being discussed here:
v24.1.0ofactual-serverwithedge(master) ofactual(client). And because of the version mis-match there are some missing migrations that are causing problems. But again: this will go away with v24.2.0 coming in a few days, so nothing to worry about here..@MatissJanis commented on GitHub (Feb 2, 2024):
v24.2.0 is out. All issues should now be addressed.
@tantonini commented on GitHub (Feb 3, 2024):
Yes right, everything is fixed. Thanks a lot :)
@Edgaras91 commented on GitHub (Feb 10, 2024):
Not working for me on v24.2.0.
Have clean local install, bank successfully syncs with GoCardless (can see bank in GoCardless website) but nothing happens on the localhost:5006, faced with same screenshot as in the original question. The console logs do display below after successful linking, but again, nothing changes on the actual app, no account added, sync button does nothing.
Available account properties for new institution integration { account: '{"resourceId":"10000...@JigSawFr commented on GitHub (Mar 11, 2024):
Facing the same error/behavior on my side