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[GH-ISSUE #4574] [Bug]: Cannot open file in AB Mac App #8884

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opened 2026-04-10 19:10:52 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-10 19:10:52 -05:00
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Originally created by @jamess5 on GitHub (Mar 8, 2025).
Original GitHub issue: https://github.com/actualbudget/actual/issues/4574

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

I am trying to open the Mac app, when I click on my budget file, the following loads:

Image

When I close and reopen, I then get the following error message:

Image

The web version works just fine.

I've tried uninstalling/reinstalling, removing cache folder, etc.

I am running:
App: v25.3.1 | Server: v25.3.1

How can we reproduce the issue?

Open AB Mac app, try to open file.

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Desktop App (Electron)

Operating System

Mac OSX

Originally created by @jamess5 on GitHub (Mar 8, 2025). Original GitHub issue: https://github.com/actualbudget/actual/issues/4574 ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? I am trying to open the Mac app, when I click on my budget file, the following loads: <img width="391" alt="Image" src="https://github.com/user-attachments/assets/bc28d87b-f25b-4379-a14c-79744f28f006" /> When I close and reopen, I then get the following error message: <img width="593" alt="Image" src="https://github.com/user-attachments/assets/eb1d839e-9e47-4bd8-abbe-6c21238136e5" /> The web version works just fine. I've tried uninstalling/reinstalling, removing cache folder, etc. I am running: App: v25.3.1 | Server: v25.3.1 ### How can we reproduce the issue? Open AB Mac app, try to open file. ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Desktop App (Electron) ### Operating System Mac OSX
GiteaMirror added the bug label 2026-04-10 19:10:52 -05:00
GiteaMirror commented 2026-04-10 19:10:54 -05:00
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@MatissJanis commented on GitHub (Mar 8, 2025):

Try updating the mac app you are using so that the versions match.

Let me know if yhat solves the issue.

<!-- gh-comment-id:2708342923 --> @MatissJanis commented on GitHub (Mar 8, 2025): Try updating the mac app you are using so that the versions match. Let me know if yhat solves the issue.
GiteaMirror commented 2026-04-10 19:10:54 -05:00
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@jamess5 commented on GitHub (Mar 8, 2025):

Try updating the mac app you are using so that the versions match.

Let me know if yhat solves the issue.

Hi @MatissJanis ,

They are both the same. I have also uninstalled and reinstalled.

App: v25.3.1 | Server: v25.3.1

<!-- gh-comment-id:2708372220 --> @jamess5 commented on GitHub (Mar 8, 2025): > Try updating the mac app you are using so that the versions match. > > Let me know if yhat solves the issue. Hi @MatissJanis , They are both the same. I have also uninstalled and reinstalled. App: v25.3.1 | Server: v25.3.1
GiteaMirror commented 2026-04-10 19:10:55 -05:00
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@MikesGlitch commented on GitHub (Mar 8, 2025):

Is your server running Edge/are you pulling the latest server from the git repo?

If so, you've got a later version of the code than the desktop app, which will have included a migration. When you ran the migration by accessing via web client, you migrated past what the desktop app is aware of. This is the main reason we don't recommend using the desktop app with a external server.

If you need a desktop app it's safer to use the PWA with an external server.

<!-- gh-comment-id:2708510380 --> @MikesGlitch commented on GitHub (Mar 8, 2025): Is your server running Edge/are you pulling the latest server from the git repo? If so, you've got a later version of the code than the desktop app, which will have included a migration. When you ran the migration by accessing via web client, you migrated past what the desktop app is aware of. This is the main reason we don't recommend using the desktop app with a external server. If you need a desktop app it's safer to use the PWA with an external server.
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Reference: github-starred/actual#8884