[Bug]: Can't connect to DKB bank via GoCardless #885

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opened 2026-02-28 19:23:02 -06:00 by GiteaMirror · 5 comments
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Originally created by @sebcourant on GitHub (Jan 19, 2024).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

Was able to connect other accounts (N26), however, when connecting to DKB, the GoCardless connect page just closes and Actual "Link you account" pop up times out and closes.

Not sure if the issue is due to Actual or to GoCardless.

What error did you receive?

No response

Where are you hosting Actual?

None

What browsers are you seeing the problem on?

No response

Operating System

None

Originally created by @sebcourant on GitHub (Jan 19, 2024). ### Verified issue does not already exist? - [X] I have searched and found no existing issue ### What happened? Was able to connect other accounts (N26), however, when connecting to DKB, the GoCardless connect page just closes and Actual "Link you account" pop up times out and closes. Not sure if the issue is due to Actual or to GoCardless. ### What error did you receive? _No response_ ### Where are you hosting Actual? None ### What browsers are you seeing the problem on? _No response_ ### Operating System None
GiteaMirror added the needs infobug labels 2026-02-28 19:23:02 -06:00
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@MatissJanis commented on GitHub (Jan 19, 2024):

👋 Would you mind sharing two log files with us to help debug the issue?

  1. browser logs
  2. server logs
@MatissJanis commented on GitHub (Jan 19, 2024): 👋 Would you mind sharing two log files with us to help debug the issue? 1. browser logs 2. server logs
Author
Owner

@MatissJanis commented on GitHub (Feb 1, 2024):

Closing due to lack of information.

@MatissJanis commented on GitHub (Feb 1, 2024): Closing due to lack of information.
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@Kontor23 commented on GitHub (Mar 15, 2024):

Hi, have the same exact problem. @MatissJanis how to send you the log files you need?

@Kontor23 commented on GitHub (Mar 15, 2024): Hi, have the same exact problem. @MatissJanis how to send you the log files you need?
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Owner

@Karaguya2164 commented on GitHub (Mar 21, 2024):

I have the same problem, too. Not sure though how to retrieve the right logs.

@Karaguya2164 commented on GitHub (Mar 21, 2024): I have the same problem, too. Not sure though how to retrieve the right logs.
Author
Owner

@Karaguya2164 commented on GitHub (Mar 27, 2024):

I tried linking my account today again and it seems to work now.

@Karaguya2164 commented on GitHub (Mar 27, 2024): I tried linking my account today again and it seems to work now.
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Reference: github-starred/actual#885