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[Bug]: Lost file after update #879

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opened 2026-02-28 19:22:54 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-02-28 19:22:54 -06:00
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Originally created by @jamisonhill on GitHub (Jan 16, 2024).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

I saw a notice in my app that a server update was available. It was just a dot release so likely not an essential update. I run Actual in Docker so I pulled the latest and ran it again, but it asked me to enter in my server URL and then create a new password. It didn't have any option to login, only the new password option. I am still accessing the same server at the same address as before the update. When I completed the new password action, it loaded my budget, but only the one I most recently had open. I had another file that I would typically go to by choosing to "close file" and selecting the other, but now that file is no longer available. That was my daughter's budget and as much as I would like to hope she did regular backups by exporting her file like I do for mine, alas she has not done so. Is there any way to point Actual back in some way to the original files that I had shown prior to the update? In the screenshot you can see that only 1 of my 2 files are showing now. Please help if there is a way to solve this. Thanks.

Screenshot 2024-01-16 at 3 10 12 PM

What error did you receive?

No response

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Firefox, Chrome, Safari, Microsoft Edge

Operating System

Mac OSX

Originally created by @jamisonhill on GitHub (Jan 16, 2024). ### Verified issue does not already exist? - [X] I have searched and found no existing issue ### What happened? I saw a notice in my app that a server update was available. It was just a dot release so likely not an essential update. I run Actual in Docker so I pulled the latest and ran it again, but it asked me to enter in my server URL and then create a new password. It didn't have any option to login, only the new password option. I am still accessing the same server at the same address as before the update. When I completed the new password action, it loaded my budget, but only the one I most recently had open. I had another file that I would typically go to by choosing to "close file" and selecting the other, but now that file is no longer available. That was my daughter's budget and as much as I would like to hope she did regular backups by exporting her file like I do for mine, alas she has not done so. Is there any way to point Actual back in some way to the original files that I had shown prior to the update? In the screenshot you can see that only 1 of my 2 files are showing now. Please help if there is a way to solve this. Thanks. <img width="536" alt="Screenshot 2024-01-16 at 3 10 12 PM" src="https://github.com/actualbudget/actual/assets/79430900/72cda36c-6b08-4200-86c3-c303aecad5a6"> ### What error did you receive? _No response_ ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Firefox, Chrome, Safari, Microsoft Edge ### Operating System Mac OSX
GiteaMirror added the bug label 2026-02-28 19:22:54 -06:00
GiteaMirror commented 2026-02-28 19:22:55 -06:00
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@MatissJanis commented on GitHub (Jan 16, 2024):

👋 This is not really a bug report, so sadly I'll have to close it. If you're looking for support - I'd recommend reaching out on our community discord. It's quite active and I hope folks will help you there.

@MatissJanis commented on GitHub (Jan 16, 2024): 👋 This is not really a bug report, so sadly I'll have to close it. If you're looking for support - I'd recommend reaching out on our community discord. It's quite active and I hope folks will help you there.
GiteaMirror commented 2026-02-28 19:22:55 -06:00
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@jamisonhill commented on GitHub (Jan 16, 2024):

Understood. Sorry for the miss. Thanks for the reply.

@jamisonhill commented on GitHub (Jan 16, 2024): Understood. Sorry for the miss. Thanks for the reply.
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Reference: github-starred/actual#879
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