[GH-ISSUE #7601] [Bug]: We had problems syncing your changes #80558

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opened 2026-05-19 04:21:24 -05:00 by GiteaMirror · 4 comments
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Originally created by @tjbtnhsn on GitHub (Apr 23, 2026).
Original GitHub issue: https://github.com/actualbudget/actual/issues/7601

What happened?

I was trying to sync my bank info when I get the message We had problems syncing your changes

Image

How can we reproduce the issue?

Go to More> Bank Sync> Click on refresh icon in upper right (see screen shot)

Where are you hosting Actual?

Pikapods

What browsers are you seeing the problem on?

Chrome

Operating System

Mac OSX

Originally created by @tjbtnhsn on GitHub (Apr 23, 2026). Original GitHub issue: https://github.com/actualbudget/actual/issues/7601 ### What happened? I was trying to sync my bank info when I get the message We had problems syncing your changes <img width="1463" height="605" alt="Image" src="https://github.com/user-attachments/assets/8b4277df-69bb-46c4-9a29-2e15b999919a" /> ### How can we reproduce the issue? Go to More> Bank Sync> Click on refresh icon in upper right (see screen shot) ### Where are you hosting Actual? Pikapods ### What browsers are you seeing the problem on? Chrome ### Operating System Mac OSX
GiteaMirror added the bugneeds info labels 2026-05-19 04:21:24 -05:00
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@alecbakholdin commented on GitHub (Apr 24, 2026):

Is this a consistent issue that you can still reproduce? If you continue experience this, please provide some logs. Also, just for future reference, you can click the eye next to that triangle to turn on privacy mode, which will let you hide the balances of your accounts when you take a screenshot.

(looks like this)

Image Image
<!-- gh-comment-id:4316352335 --> @alecbakholdin commented on GitHub (Apr 24, 2026): Is this a consistent issue that you can still reproduce? If you continue experience this, please provide some logs. Also, just for future reference, you can click the eye next to that triangle to turn on privacy mode, which will let you hide the balances of your accounts when you take a screenshot. (looks like this) <img width="62" height="45" alt="Image" src="https://github.com/user-attachments/assets/182b3eb3-0ba5-4305-a495-cf05d6a233a6" /> <img width="360" height="55" alt="Image" src="https://github.com/user-attachments/assets/2265b019-3e73-49bc-b629-86ef13ee0b43" />
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@tjbtnhsn commented on GitHub (Apr 24, 2026):

Thank you for the tip, I figured there was a way!

It’s been consistent for a while now. I will send logs.

Thank you!

On Fri, Apr 24, 2026 at 4:59 PM Alec Bakholdin @.***>
wrote:

alecbakholdin left a comment (actualbudget/actual#7601)
https://github.com/actualbudget/actual/issues/7601#issuecomment-4316352335

Is this a consistent issue that you can still reproduce? If you continue
experience this, please provide some logs. Also, just for future reference,
you can click the eye next to that triangle to turn on privacy mode, which
will let you hide the balances of your accounts when you take a screenshot.


Reply to this email directly, view it on GitHub
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<!-- gh-comment-id:4316417479 --> @tjbtnhsn commented on GitHub (Apr 24, 2026): Thank you for the tip, I figured there was a way! It’s been consistent for a while now. I will send logs. Thank you! On Fri, Apr 24, 2026 at 4:59 PM Alec Bakholdin ***@***.***> wrote: > *alecbakholdin* left a comment (actualbudget/actual#7601) > <https://github.com/actualbudget/actual/issues/7601#issuecomment-4316352335> > > Is this a consistent issue that you can still reproduce? If you continue > experience this, please provide some logs. Also, just for future reference, > you can click the eye next to that triangle to turn on privacy mode, which > will let you hide the balances of your accounts when you take a screenshot. > > — > Reply to this email directly, view it on GitHub > <https://github.com/actualbudget/actual/issues/7601#issuecomment-4316352335>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/CB2QSI5OOHCZLIBJK5ILHOT4XPIRLAVCNFSM6AAAAACYEL3VTOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHM2DGMJWGM2TEMZTGU> > . > Triage notifications, keep track of coding agent tasks and review pull > requests on the go with GitHub Mobile for iOS > <https://github.com/notifications/mobile/ios/CB2QSI36PCNP5OJCDB5UMX34XPIRLA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTIMZRGYZTKMRTGM22M4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2KUZTPN52GK4S7NFXXG> > and Android > <https://github.com/notifications/mobile/android/CB2QSI6KUL73WZRSWV6OFRT4XPIRLA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTIMZRGYZTKMRTGM22M4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2K4ZTPN52GK4S7MFXGI4TPNFSA>. > Download it today! > You are receiving this because you authored the thread.Message ID: > ***@***.***> >
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@youngcw commented on GitHub (Apr 26, 2026):

Usually its a problem with your connection to your server. Can you access your server if you use a private window? If that is the case you can reset your browser cache for that site and it should work again. Make a backup first because you likely have unsynced changes.

<!-- gh-comment-id:4323270080 --> @youngcw commented on GitHub (Apr 26, 2026): Usually its a problem with your connection to your server. Can you access your server if you use a private window? If that is the case you can reset your browser cache for that site and it should work again. Make a backup first because you likely have unsynced changes.
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@github-actions[bot] commented on GitHub (May 5, 2026):

This issue has been automatically closed because there have been no comments for 7 days after the "needs info" label was added. If you still need help, please feel free to reopen the issue with the requested information.

<!-- gh-comment-id:4376103293 --> @github-actions[bot] commented on GitHub (May 5, 2026): This issue has been automatically closed because there have been no comments for 7 days after the "needs info" label was added. If you still need help, please feel free to reopen the issue with the requested information.
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Reference: github-starred/actual#80558