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[GH-ISSUE #1766] [Bug]: Blank page on mobile iOS after updating to 23.10 #78094
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Originally created by @valterbarreira on GitHub (Oct 6, 2023).
Original GitHub issue: https://github.com/actualbudget/actual/issues/1766
Verified issue does not already exist?
What happened?
I'm using yunohost and after updating to 23.10 i can't acess on mobile. Tried safari and firefox and page is blank. I have cleaned cookies and sites data, but didn't worked.
But on desktop, i can acess and using responsive design and choosing my phone it works well.
If it helps i didn't log off on mobile before updating.
What error did you receive?
No response
Where are you hosting Actual?
Other
What browsers are you seeing the problem on?
Firefox, Safari
Operating System
Linux
@Kidglove57 commented on GitHub (Oct 6, 2023):
I have tested in mobile safari (I am hosting on Fly) and all is working well.
You may have already done this but have you tried deleting your file locally and then re-downloading it?
@valterbarreira commented on GitHub (Oct 6, 2023):
But i can't do nothing, i get a blank page. Even tried on chrome mobile and its the same
@Kidglove57 commented on GitHub (Oct 6, 2023):
Got it! I’ll have to leave a response to others who have experienced the same as you.
@tjfinlinson commented on GitHub (Oct 6, 2023):
@valterbarreira
You will probably get quicker support by posting in the support channle on the discord chat for Actual.
https://discord.com/channels/937901803608096828/1027966372862505021
@shenxs commented on GitHub (Oct 10, 2023):
I have the same issue, I found that
@shenxs commented on GitHub (Oct 10, 2023):
I use safari on ios 16.0.3 on iphone 14 pro, but on ios 17 it works fine
@valterbarreira commented on GitHub (Oct 12, 2023):
I'm on ios 15.7.8, but i can't acess on any browser. Where can i see that console on mobile? Is from safari?
@valterbarreira commented on GitHub (Oct 12, 2023):
ok, i have found how to inspect a site on safari ios. I have the same error on my actual and demo site
@valterbarreira commented on GitHub (Oct 12, 2023):
@Shazib commented on GitHub (Oct 25, 2023):
WE have confirmed on discord that older version do work fine (v23.7.2 specifically) so I suspect something changed in v23.10 that is using a new browser feature not available on iOS 15.7.8
Apple doesn't allow different browser engines os if it doesn't work in safari it won't work on any other app most likely.
I'm not sure we we want to fix this or just accept that Actual doesn't support iOS 15?
@valterbarreira can you update to iOS 15.8?
@valterbarreira commented on GitHub (Oct 26, 2023):
Ok I’ll try to update to iOS 15.8
@LizardList commented on GitHub (Oct 27, 2023):
Anecdotally, friend also had this same bug on iOS, and it went away after updating their phone.
@valterbarreira commented on GitHub (Oct 27, 2023):
Updated to iOS 15.8 but didn’t solved the issue
@prostoprojekt commented on GitHub (Nov 22, 2023):
Hi there, can confirm that for Iphone ios 15.5 and Safari \ Chrome shows blank when trying to access to budget server address (via reverse proxy , running on Synology NAS).. Desktop version runs OK
Actual Budget version is 23.10
P.s. I have another Actual server (not being updated, running in the same landscape, v.23.6.0) I can access it from metioned Apple Iphone, but that version supports only reporting no mobile data entry.
Looks like smth need to be fixed for 23.10
@valterbarreira commented on GitHub (Nov 23, 2023):
not only 23.10 but also 23.11, updated to latest version and shows the same blank page
@Darkcrown96 commented on GitHub (Dec 15, 2023):
Same for me, 23.10 and 23.11 doesn't work on mobile while on desktop everything is fine. I'm on iOS 16.0
@latetedemelon commented on GitHub (Dec 22, 2023):
Another Datapoint: Mobile appears broken for me as well for versions 23.11 and 23.12
Desktop browsers: no issue
Behaviour: Everything appears fine until downloading the budget; this takes a very long time but appears to fail. After several minutes I get budget showing with demo categories. Clicking sync results in an error.
Tested on:
@MatissJanis - Any chance of you having a look? I'm more than happy to test / provide logs
@MatissJanis commented on GitHub (Dec 22, 2023):
Negative. I've not been able to reproduce the issue so far, so unable to help in fixing it. It would best if someone who has already reported this issue and is able to reproduce would look into fixing it.
@need4swede commented on GitHub (Jan 14, 2024):
I'm also having this issue.
Opened a support thread in Discord
@latetedemelon commented on GitHub (Jan 28, 2024):
Apparent Fix:
Verified by myself and another user in the Discord channel, it appears you need to have the actual service using https, even if you are using a proxy.
I am utilizing NPM as proxy. My experience was it worked just fine under windows, but would not load under iOS. Changing the actual server container to use https as well (in addition to NPM) seems to have fixed the issue.
@upbeat-eggplant commented on GitHub (Jan 28, 2024):
Thank you for attempting a fix. Unfortunetly the issue still persists for me after setting actual to use https.
I am running actual in a docker container. It is served by another docker container running nginx as a reverse-proxy that already uses https. Additionally setting up https in the actual container seems to have made no difference to me. It also doesn't matter work if I bypass my reverese-proxy and access acutal directly. The issue only arises on my iPhone with iOS 15.8. I am running actual v24.1.0.
I have the following error, similiar to the ones others have reported above
SyntaxError: Duplicate parameter 'e' not allowed in function with destructuring parameters
@latetedemelon commented on GitHub (Jan 28, 2024):
My experience was that I was unable to access Actual from any any browser on any iOS device either directly or through a https proxy (NPM). Windows worked for both without an issue.
I set up a new docker instance and confirmed it had the same behaviour. Then I generated a new certificate,uploaded to the correct directory, updated the docker compose and config.json and restarted. No longer had an issue. Then did the same with my production instance and confirmed it worked as well.
@latetedemelon commented on GitHub (Jan 31, 2024):
@valterbarreira, @need4swede - Can you please comment if adding a certificate for actual proper (not a proxy) fixed this for you?
@MatissJanis - Assuming this is a ‘fix’ would a documentation update be the gap fill until a root cause can be tracked down?
@valterbarreira commented on GitHub (Jan 31, 2024):
I'm using actual on yunohost server that implements it's nginx proxy and ssl certificates to apps. I dont know how to add a certificate only to the actual app, or if its possible
@valterbarreira commented on GitHub (Feb 5, 2024):
I have upgraded to 24.2.0 and now it shows the blue page and a loading icon. I'm using https
@newswangerd commented on GitHub (Feb 19, 2024):
I just had the same issue in iOS 16.2 with version 24.2.0. The website just shows an endless spinner.
Update: upgrading to iOS 17.3.1 solved this problem.
I do wonder if this upgrade might break Actual for iPhone users in the EU, with apple breaking progressive web apps: https://techcrunch.com/2024/02/15/apple-confirms-its-breaking-iphone-web-apps-in-the-eu-on-purpose/
@latetedemelon commented on GitHub (Feb 21, 2024):
I thought I had my issue solved but apparently not. Latest theory is that it might be a Simplesync vs. Fullsync issue.
https://actualbudget.org/docs/migration/simple-sync
Backing up and reimporting my budget resolved my issue on the latest version of edge when it started happening again.
@chinalichen commented on GitHub (Apr 14, 2024):
Same for me, Safari throw a SyntaxError in iOS 16.1.1 when open demo site.
@MatissJanis commented on GitHub (Apr 15, 2024):
Thanks @chinalichen - the screenshot was very helpful.
I've pushed a few changes to this place in the code. It should now be available in https://demo.actualbudget.org - could you please try it out and see if the issue persists?
@upbeat-eggplant commented on GitHub (Apr 15, 2024):
Thanks for trying to fix this issue! Something seems to have changed. Instead of the previously endless loading icon I now get an error message. (iOS 15.8.2)
@MatissJanis commented on GitHub (Apr 16, 2024):
Thanks! So at this point it's safe to assume that the backend we load via
importScriptis at fault here. I've downgraded the build target in this pr to hopefully fix it.Can you please check if Actual works in this demo link? https://deploy-preview-2615.demo.actualbudget.org/
@latetedemelon commented on GitHub (Apr 16, 2024):
In fairness I haven't had any issues since I swtiched to https (native self
signed, not proxied through caddy / nginx etc.). But I can confirm this
works for me on Safari 17.4.1 on an iPhone 14 Pro.
On Tue, Apr 16, 2024 at 10:58 AM Matiss Janis Aboltins <
@.***> wrote:
@need4swede commented on GitHub (Apr 16, 2024):
I get the 'Fatal Error' message as well [including on this test env.] Previously just got endless loading or just white screen on the latest version of Actual.
I tried the self signed cert approach. Works fine on desktop, but didn't fix my iOS issue.
@chinalichen commented on GitHub (Jun 3, 2024):
I have identified the root cause of the error: when swcMinify is configured with mangle set to true and compress set to false, it produces problematic minified code. This issue is described in more detail at https://github.com/swc-project/swc/issues/9015. Currently, there is no fix proposed for this in @swc/core. As a workaround, we can avoid this problem by enabling both mangle and compress simultaneously.
A quick preview version of fixing:
@eknc commented on GitHub (Jun 7, 2024):
The issue seems to persist, the latest change made the initial loading screen show a initiating connecting screen for just a second and just after that, Fatal Error text appears again. With no further log on clicking Show Error button.
@chinalichen commented on GitHub (Jun 11, 2024):
@eknc What version of Safari are you using? Mine is 16.1.1, and it works with the test file in this demo site. https://deploy-preview-2825.demo.actualbudget.org
@eknc commented on GitHub (Jun 11, 2024):
@chinalichen 17.5.1, neither this demo nor my edge docker instance is working, also tested with lockdown mode and content blockers off.
@upbeat-eggplant commented on GitHub (Jun 11, 2024):
Hey, I just wanted to confirm that this has fixed the issue for me. Big thank you to everyone! This makes my life much better. Can't wait for the next release.
iOS 15.8.2