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[GH-ISSUE #378] [Bug]: Import from YNAB4 not working in release 22.10.25 #77574

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opened 2026-05-18 21:39:30 -05:00 by GiteaMirror · 8 comments
GiteaMirror commented 2026-05-18 21:39:30 -05:00
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Originally created by @yoyotogblo on GitHub (Oct 29, 2022).
Original GitHub issue: https://github.com/actualbudget/actual/issues/378

Verified issue does not already exist?

I have searched and found no existing issue

What happened?

When trying to import from YNAB 4, the importer goes to a blank white screen. There's no error message and no message in the browser's console.

image

What error did you receive?

Blank screen

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Chrome, Microsoft Edge

Operating System

Windows 11

Originally created by @yoyotogblo on GitHub (Oct 29, 2022). Original GitHub issue: https://github.com/actualbudget/actual/issues/378 ### Verified issue does not already exist? I have searched and found no existing issue ### What happened? When trying to import from YNAB 4, the importer goes to a blank white screen. There's no error message and no message in the browser's console. ![image](https://user-images.githubusercontent.com/31814048/198822537-bab8be09-5344-493c-b241-06c6b3120562.png) ### What error did you receive? Blank screen ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Chrome, Microsoft Edge ### Operating System Windows 11
GiteaMirror added the needs testingimportersbug labels 2026-05-18 21:39:30 -05:00
GiteaMirror commented 2026-05-18 21:39:34 -05:00
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@spezzino commented on GitHub (Oct 30, 2022):

Same happens with the nYNAB (YNAB5) importer, an error is shown to the user

image
<!-- gh-comment-id:1296134345 --> @spezzino commented on GitHub (Oct 30, 2022): Same happens with the nYNAB (YNAB5) importer, an error is shown to the user <img width="545" alt="image" src="https://user-images.githubusercontent.com/2013367/198865836-a868ae3b-b593-418a-a37c-f8db2d0e7c9e.png">
GiteaMirror commented 2026-05-18 21:39:35 -05:00
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@ijecode commented on GitHub (Oct 30, 2022):

Replicated here with latest Docker image (server 22.10.25) running on fly.io. Nothing in the console/network request of any interest as far as I can see.

<!-- gh-comment-id:1296172451 --> @ijecode commented on GitHub (Oct 30, 2022): Replicated here with latest Docker image (server 22.10.25) running on fly.io. Nothing in the console/network request of any interest as far as I can see.
GiteaMirror commented 2026-05-18 21:39:35 -05:00
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@rich-howell commented on GitHub (Oct 30, 2022):

Hey @spezzino & @ijecode

I am not sure what is going on here, I think we might need @jlongster to have a look over this one, I am really sorry about this.

Cheers
Rich

<!-- gh-comment-id:1296174034 --> @rich-howell commented on GitHub (Oct 30, 2022): Hey @spezzino & @ijecode I am not sure what is going on here, I think we might need @jlongster to have a look over this one, I am really sorry about this. Cheers Rich
GiteaMirror commented 2026-05-18 21:39:36 -05:00
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@rich-howell commented on GitHub (Oct 30, 2022):

@ijecode I don't suppose you have a YNAB export we could test with?

<!-- gh-comment-id:1296182263 --> @rich-howell commented on GitHub (Oct 30, 2022): @ijecode I don't suppose you have a YNAB export we could test with?
GiteaMirror commented 2026-05-18 21:39:36 -05:00
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@yoyotogblo commented on GitHub (Oct 30, 2022):

Test Budget.zip

Here's a YNAB 4 one with a test budget I created.

@TomAFrench made a bunch of changes to the importers so he might be a good person to take a look. Here's one of his PRs: https://github.com/actualbudget/actual/pull/230

<!-- gh-comment-id:1296210831 --> @yoyotogblo commented on GitHub (Oct 30, 2022): [Test Budget.zip](https://github.com/actualbudget/actual/files/9895629/Test.Budget.zip) Here's a YNAB 4 one with a test budget I created. @TomAFrench made a bunch of changes to the importers so he might be a good person to take a look. Here's one of his PRs: https://github.com/actualbudget/actual/pull/230
GiteaMirror commented 2026-05-18 21:39:36 -05:00
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@nintendoeats commented on GitHub (Nov 6, 2022):

I am also having this problem, both Windows 10 and Linux Mint, via Vivaldi, Firefox and Edge.

My minor contribution: I was hosting this in a VM on my NAS, and I monitored the traffic on the NIC to see if it was actually uploading the file. the answer seems to be no, as there was no traffic associated with clicking the upload button.

<!-- gh-comment-id:1304891366 --> @nintendoeats commented on GitHub (Nov 6, 2022): I am also having this problem, both Windows 10 and Linux Mint, via Vivaldi, Firefox and Edge. My minor contribution: I was hosting this in a VM on my NAS, and I monitored the traffic on the NIC to see if it was actually uploading the file. the answer seems to be no, as there was no traffic associated with clicking the upload button.
GiteaMirror commented 2026-05-18 21:39:38 -05:00
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@MatissJanis commented on GitHub (Nov 7, 2022):

Started debugging the issue. Found two issues so far

First: Both nYNAB and YNAB4 fails with the following error message: net.connect is not a function. This is coming from the kcab worker. It's not able to set up the socket connection.

Second: YNAB4 crashes with blank screen because we are missing a else return statement here. The YNAB4 API request is interpreted as "success" and hence the user is redirected to the next page. But because the budget has no data.. we see a blank screen.

I will see if I can continue investigating tomorrow. Signing off for today.

<!-- gh-comment-id:1306317703 --> @MatissJanis commented on GitHub (Nov 7, 2022): Started debugging the issue. Found two issues so far **First:** Both nYNAB and YNAB4 fails with the following error message: `net.connect is not a function`. This is coming from the kcab worker. It's not able to set up the socket connection. **Second:** YNAB4 crashes with blank screen because we are missing a `else` return statement [here](https://github.com/MatissJanis/actual/blob/master/packages/loot-core/src/server/main.js#L1847-L1852). The YNAB4 API request is interpreted as "success" and hence the user is redirected to the next page. But because the budget has no data.. we see a blank screen. I will see if I can continue investigating tomorrow. Signing off for today.
GiteaMirror commented 2026-05-18 21:39:39 -05:00
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@jlongster commented on GitHub (Nov 10, 2022):

This will be fixed in https://github.com/actualbudget/actual/pull/386

<!-- gh-comment-id:1309766832 --> @jlongster commented on GitHub (Nov 10, 2022): This will be fixed in https://github.com/actualbudget/actual/pull/386
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