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[GH-ISSUE #1393] [Bug]: Wrong Calculation of some spendings when opening Actual on Mobile Device #7465
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Reference: github-starred/actual#7465
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Originally created by @LimesRunner on GitHub (Jul 24, 2023).
Original GitHub issue: https://github.com/actualbudget/actual/issues/1393
Verified issue does not already exist?
What happened?
When I open Actual (which is running on my Synology NAS via Docker) via Browser on my Smartphone, some calculations of spendings seems to be wrong. When I open Actual on my Laptop via Browser, everything seems to be right. I wonder, how this can happen, as the calculations and everything should run on the server, not on the client, or am I wrong here?
It also does not happen to all spendings, some are correct, some are wrong.
Here is an example (Remark: I switched to Desktop View on my Smartphone, to check, whether this issue is caused by the mobile view - it is not.):
Screenshot from Smartphone:
Screenshot from Desktop:
When I click on my Smartphone on the spending (the -402,85 in my example), the calculation fits to the calculation on my Desktop:
What error did you receive?
No response
Where are you hosting Actual?
Docker
What browsers are you seeing the problem on?
Chrome
Operating System
Mobile Device
@Kidglove57 commented on GitHub (Jul 24, 2023):
I don't have technical skills so forgive this comment but you do not mention if:
@shall0pass commented on GitHub (Jul 24, 2023):
Actual runs locally, which means that the calculations are happening on your laptop and your mobile device. It appears that one, or both, of your devices are not syncing properly to the server. You have the server status cut out of your screenshot, but that should say "Server online".
I would export a backup of the budget you feel is correct before trying to troubleshoot this.
The first thing I would do is @Kidglove57 's suggestion.
The second thing I would try is the "Reset Sync" button in the settings page under the "Advanced" section (preferably on the device that has the most up to date budget). When you do this, you will have to redownload the budget on your second device.
@baobabresearch commented on GitHub (Aug 13, 2023):
There is something similar on demo.actualbudget.org. Please fix who can. In the test file it says "No server"
@Kidglove57 commented on GitHub (Aug 13, 2023):
It does look as if the clue is in the message “no server”and that your mobile app is not connected to your host server (but presumably your desktop version is?).