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Reference: github-starred/actual#71728
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Originally created by @Rihan9 on GitHub (Mar 27, 2025).
Original GitHub issue: https://github.com/actualbudget/actual/issues/4695
Verified issue does not already exist?
What happened?
a blank page is what I received after trying to add my accounts throgh goCardless:
A connection is consumed at every try...
How can we reproduce the issue?
add an account with goCardless.
Country: Italy,
Bank: Mediobanca Premier,
Browser: Chrome (both 134.0.6998.166 and 134.0.6998.178) or edge (134.0.3124.83)
Where are you hosting Actual?
Docker
What browsers are you seeing the problem on?
Chrome
Operating System
Windows 11
@xBlady commented on GitHub (Mar 27, 2025):
sync with gocardless doesn't work for me at the moment
@MatissJanis commented on GitHub (Mar 28, 2025):
👋 This should be fixed in edge. Could you verify?
Otherwise - please wait for v25.4.0 where the patch will also be.
@Rihan9 commented on GitHub (Mar 28, 2025):
Hi @MatissJanis I can confirm that. In edge, my bank account is working, at least one of them. Hi have 2 bank account in my "userspace" ( I don't know how to write this in English, so if you have trouble understand me please let me know), one of them is a "Deposit". This one doesn't sync properly.
What do you think is better? Close this one and open another issue, let this issue open until V25.4.0 is live and still open another issue for this, or continue this issue for this problem?
@MatissJanis commented on GitHub (Mar 28, 2025):
Would you mind sending the output of both - your server logs and the browser console logs? There should be something after you fail the sync operation.
@Rihan9 commented on GitHub (Mar 28, 2025):
Sorry abount the deletion of the previous comment. I forgot to scrap some information in the log.
from Edge dev Console:
last 500 rows server log:
I really hope that i didn't leave some authentication token or some personal data visible :D.
I think it's possible that I hit some rate limit today. I made way to many tests, so I don't know if the error is showed. I'll retry some time later tomorrow
@fullsushidev commented on GitHub (Mar 29, 2025):
👋 I’m also seeing a blank page and
TypeErrorwith thelatestimage when connecting banks that return large account lists (like N26 germany with ~12 accounts). Smaller lists (revolut ~3 accounts) worked fine.I tested this with
edgeimage (fly.io) and the account link screen loads, but the list is empty. GoCardless says the link succeeds, so I suspect this is a frontend issue with larger payloads.@Rihan9 commented on GitHub (Mar 29, 2025):
Here an update.
I tried to link a local Account with the deposit bank account:
in the browser console I find this:
And in the server log:
but it can't be expired. I literally just added it. The other account is still ok. The Sync action still work correctly
@Rihan9 commented on GitHub (Mar 29, 2025):
Hi @fullsushidev , for the blank page, you can try to use this solution suggested above. I couldn't use it yesterday because I enabled the openID feature, so that link doesn't work anymore for me (I can probably reconfigure the auth server to enable it, but I'm lazy)
@philipp-mlr commented on GitHub (Apr 1, 2025):
I'm experiencing the same issue as @fullsushidev. After linking N26 Bank with ~10 accounts via GoCardless, the bank account page appears, yet there are no accounts listed.
The application logs support the theory that the payload received from GoCardless is simply too large.
I also noticed that a request to
/gocardless/get-accountsreturns a200status, but the response is:I'm not sure if this is causing the empty list, but the JSON response seems incorrect. I was able to manually link my bank via
curlwithout issues.I have tried this on
edgeandlatestwithout any success in the UI.@MatissJanis commented on GitHub (Apr 6, 2025):
👋 Hey folks, I'm seeing a lot of different Gocardless issues being reported here. Lets not dogpile on this specific issue, but discuss things in isolation. Here's the different issues I have noticed:
.sort()error in console logs) - should be partially patched in latest release/gocardless/get-accountsreturning200with an error - please open a separate issueAs for this specific issue: closing it as there is nothing we could do if ratelimits get exceeded and in order to stop the dogpiling of various unrelated issues.