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[GH-ISSUE #7333] [Bug]: SimpleFIN "upgrading connection" needs to be surfaced as an error #52175

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opened 2026-04-30 20:22:58 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-30 20:22:58 -05:00
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Originally created by @thieman on GitHub (Mar 30, 2026).
Original GitHub issue: https://github.com/actualbudget/actual/issues/7333

What happened?

I have an account in SimpleFIN that is showing "We are upgrading this connection. Please wait..." The problem is that this account has been stuck in this state for 6 weeks. I wasn't aware of this because Actual does not surface an error during bank sync, and keeps showing the green sync dot next to the account. This error state needs to be communicated to the user so that they know their data is incomplete.

How can we reproduce the issue?

Not sure how to reproduce, requires SimpleFIN account in a particular broken state

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Chrome

Operating System

Linux

Originally created by @thieman on GitHub (Mar 30, 2026). Original GitHub issue: https://github.com/actualbudget/actual/issues/7333 ### What happened? I have an account in SimpleFIN that is showing "We are upgrading this connection. Please wait..." The problem is that this account has been stuck in this state for 6 weeks. I wasn't aware of this because Actual does not surface an error during bank sync, and keeps showing the green sync dot next to the account. This error state needs to be communicated to the user so that they know their data is incomplete. ### How can we reproduce the issue? Not sure how to reproduce, requires SimpleFIN account in a particular broken state ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Chrome ### Operating System Linux
GiteaMirror commented 2026-04-30 20:22:59 -05:00
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@bpaulien commented on GitHub (Apr 16, 2026):

I have 2 accounts in a similar status. I have seen it, because one of my accounts requires re-authentication every time I update, so I'm on SimpleFin site often. But I can definitely see how this could be a major issue if you're not on the site as often as I'm required to be.

<!-- gh-comment-id:4259911176 --> @bpaulien commented on GitHub (Apr 16, 2026): I have 2 accounts in a similar status. I have seen it, because one of my accounts requires re-authentication every time I update, so I'm on SimpleFin site often. But I can definitely see how this could be a major issue if you're not on the site as often as I'm required to be.
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Reference: github-starred/actual#52175