[GH-ISSUE #5665] [Bug]: GoCardless with Paypal - Wrong Balance since PayPal outtake by end of August #51563

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opened 2026-04-30 18:19:30 -05:00 by GiteaMirror · 1 comment
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Originally created by @Kyrodan on GitHub (Sep 3, 2025).
Original GitHub issue: https://github.com/actualbudget/actual/issues/5665

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

In the end of august PayPal had an outtake: money wasn't correctly booked by direct debit. In the meantime all payments seem to be booked correctly: the PayPal App notes a balance of 0.
In Actual the balance of PayPal is negative since the date of the outtake. Here a screenshot:

Image

My assumption:
It seems that the starting balance is used for calculating the saldo. Since the outtake this value has not changed anymore.

How can we reproduce the issue?

I cannot.

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Firefox

Operating System

Windows 11

Originally created by @Kyrodan on GitHub (Sep 3, 2025). Original GitHub issue: https://github.com/actualbudget/actual/issues/5665 ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? In the end of august PayPal had an outtake: money wasn't correctly booked by direct debit. In the meantime all payments seem to be booked correctly: the PayPal App notes a balance of 0. In Actual the balance of PayPal is negative since the date of the outtake. Here a screenshot: <img width="372" height="450" alt="Image" src="https://github.com/user-attachments/assets/f224d8c9-4f4d-4d3b-babe-9704e10abc63" /> My assumption: It seems that the starting balance is used for calculating the saldo. Since the outtake this value has not changed anymore. ### How can we reproduce the issue? I cannot. ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Firefox ### Operating System Windows 11
GiteaMirror added the bug label 2026-04-30 18:19:30 -05:00
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@youngcw commented on GitHub (Sep 3, 2025):

Please use discord for bank sync troubles. Chances are that the data being sent over by gocardless is the problem.

<!-- gh-comment-id:3249341689 --> @youngcw commented on GitHub (Sep 3, 2025): Please use discord for bank sync troubles. Chances are that the data being sent over by gocardless is the problem.
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Reference: github-starred/actual#51563