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[GH-ISSUE #4772] [Bug]: goCardless 401 on transactions query right after account linking #51150

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opened 2026-04-30 17:02:57 -05:00 by GiteaMirror · 4 comments
GiteaMirror commented 2026-04-30 17:02:57 -05:00
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Originally created by @Rihan9 on GitHub (Apr 8, 2025).
Original GitHub issue: https://github.com/actualbudget/actual/issues/4772

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

Hi all,
I'm opening this issue to track the information provided by the goCardless support.

The issue:

Hi!
I'm unable to download my transactions information.
The endpoint that I'm using is:

https://bankaccountdata.gocardless.com/api/v2/accounts/{{OMITTED}}/transactions/?date_from=2025-04-08

the response is:
{"summary":"Couldn't update account transactions","detail":"Access has expired or it has been revoked. To restore access reconnect the account.","status_code":401,"type":"AccessExpiredError"}
The session cannot be already expired because I linked that account only a couple of seconds earlier.
The account is a "Deposit" type, I don't know if it can be a problem.

How can we reproduce the issue?

How can we reproduce the issue?

Where are you hosting Actual?

None

What browsers are you seeing the problem on?

No response

Operating System

None

Originally created by @Rihan9 on GitHub (Apr 8, 2025). Original GitHub issue: https://github.com/actualbudget/actual/issues/4772 ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? Hi all, I'm opening this issue to track the information provided by the goCardless support. The issue: ``` Hi! I'm unable to download my transactions information. The endpoint that I'm using is: https://bankaccountdata.gocardless.com/api/v2/accounts/{{OMITTED}}/transactions/?date_from=2025-04-08 the response is: {"summary":"Couldn't update account transactions","detail":"Access has expired or it has been revoked. To restore access reconnect the account.","status_code":401,"type":"AccessExpiredError"} The session cannot be already expired because I linked that account only a couple of seconds earlier. The account is a "Deposit" type, I don't know if it can be a problem. ``` ### How can we reproduce the issue? How can we reproduce the issue? ### Where are you hosting Actual? None ### What browsers are you seeing the problem on? _No response_ ### Operating System None
GiteaMirror added the bank syncbug labels 2026-04-30 17:02:57 -05:00
GiteaMirror commented 2026-04-30 17:02:58 -05:00
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@Rihan9 commented on GitHub (Apr 8, 2025):

This issue is a follow up of #4695, related only to the problem with mediobancapremier "Deposit" account that prevent actualBudget to download the related transactions

<!-- gh-comment-id:2786790880 --> @Rihan9 commented on GitHub (Apr 8, 2025): This issue is a follow up of #4695, related only to the problem with mediobancapremier "Deposit" account that prevent actualBudget to download the related transactions
GiteaMirror commented 2026-04-30 17:02:59 -05:00
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@MatissJanis commented on GitHub (Apr 10, 2025):

👋 Did you reach out to GoCardless with this issue? What was their response?

<!-- gh-comment-id:2795018120 --> @MatissJanis commented on GitHub (Apr 10, 2025): 👋 Did you reach out to GoCardless with this issue? What was their response?
GiteaMirror commented 2026-04-30 17:02:59 -05:00
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@Rihan9 commented on GitHub (Apr 10, 2025):

For now just greetings and son information exchange, nothing important. I'll report here if I have some useful information :)

<!-- gh-comment-id:2795022354 --> @Rihan9 commented on GitHub (Apr 10, 2025): For now just greetings and son information exchange, nothing important. I'll report here if I have some useful information :)
GiteaMirror commented 2026-04-30 17:03:00 -05:00
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@matt-fidd commented on GitHub (Jun 5, 2025):

I'll close this off as it hasn't had much movement recently, if you still need a hand we recommend reaching out on Discord for bank sync support.

<!-- gh-comment-id:2942507500 --> @matt-fidd commented on GitHub (Jun 5, 2025): I'll close this off as it hasn't had much movement recently, if you still need a hand we recommend reaching out on Discord for bank sync support.
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