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[GH-ISSUE #2882] [Bug]: Unable to download my finances #50270

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opened 2026-04-30 13:51:47 -05:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-04-30 13:51:47 -05:00
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Originally created by @richard-barella on GitHub (Jun 15, 2024).
Original GitHub issue: https://github.com/actualbudget/actual/issues/2882

Verified issue does not already exist?

  • I have searched and found no existing issue
  • I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file)

What happened?

image

I'm seeing this error. I think it happened when I clicked "add" to add a new transaction, but then pressed cancel. After that nothing in the app would load, and when I refreshed I couldn't get back into my finances.

Where are you hosting Actual?

Fly.io

What browsers are you seeing the problem on?

Chrome

Operating System

Windows 11

Originally created by @richard-barella on GitHub (Jun 15, 2024). Original GitHub issue: https://github.com/actualbudget/actual/issues/2882 ### Verified issue does not already exist? - [X] I have searched and found no existing issue - [X] I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file) ### What happened? ![image](https://github.com/actualbudget/actual/assets/3980777/154eb47a-40b9-40d1-bd65-a15a6a522ab2) I'm seeing this error. I think it happened when I clicked "add" to add a new transaction, but then pressed cancel. After that nothing in the app would load, and when I refreshed I couldn't get back into my finances. ### Where are you hosting Actual? Fly.io ### What browsers are you seeing the problem on? Chrome ### Operating System Windows 11
GiteaMirror added the needs infobug labels 2026-04-30 13:51:48 -05:00
GiteaMirror commented 2026-04-30 13:51:55 -05:00
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@MatissJanis commented on GitHub (Jun 16, 2024):

👋 Hi! I can see how this issue can be very frustrating for you. But sadly there isn't much we can do to help without more debug information (and possibly a way to reproduce).

Would you mind reaching out to the community on discord with tech support with this issue? Folks there are pretty active and eager to help out. They should be able to better diagnose the root-cause. At which point we could see if there's any work we could do to patch things up.

<!-- gh-comment-id:2171665989 --> @MatissJanis commented on GitHub (Jun 16, 2024): 👋 Hi! I can see how this issue can be very frustrating for you. But sadly there isn't much we can do to help without more debug information (and possibly a way to reproduce). Would you mind reaching out to the community on discord with tech support with this issue? Folks there are pretty active and eager to help out. They should be able to better diagnose the root-cause. At which point we could see if there's any work we could do to patch things up.
GiteaMirror commented 2026-04-30 13:51:56 -05:00
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@MatissJanis commented on GitHub (Jul 8, 2024):

👋 Closing due to lack of information.

<!-- gh-comment-id:2214935068 --> @MatissJanis commented on GitHub (Jul 8, 2024): 👋 Closing due to lack of information.
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