[GH-ISSUE #4550] [Bug]: The app reported a problem syncing changes and suggested opening a bug #43596

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opened 2026-04-26 04:11:26 -05:00 by GiteaMirror · 1 comment
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Originally created by @kcollett on GitHub (Mar 6, 2025).
Original GitHub issue: https://github.com/actualbudget/actual/issues/4550

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

I saw a dialog with this text: "We had problems syncing your changes. Please report this as a bug by opening a GitHub issue." I imagine there's something more I could report but I'm not sure how to go about it.

NB: I didn't do a search for existing issues since the dialog is so vague about what went wrong. Suggestion: either make the dialog more specific about what went wrong, or remove the suggestion to open a Github issue. The current implementation is almost useless.

How can we reproduce the issue?

Unsure.

Where are you hosting Actual?

Pikapods

What browsers are you seeing the problem on?

Microsoft Edge

Operating System

Windows 11

Originally created by @kcollett on GitHub (Mar 6, 2025). Original GitHub issue: https://github.com/actualbudget/actual/issues/4550 ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? I saw a dialog with this text: "We had problems syncing your changes. Please report this as a bug by opening a GitHub issue." I imagine there's something more I could report but I'm not sure how to go about it. NB: I didn't do a search for existing issues since the dialog is so vague about what went wrong. Suggestion: either make the dialog more specific about what went wrong, or remove the suggestion to open a Github issue. The current implementation is almost useless. ### How can we reproduce the issue? Unsure. ### Where are you hosting Actual? Pikapods ### What browsers are you seeing the problem on? Microsoft Edge ### Operating System Windows 11
GiteaMirror added the bug label 2026-04-26 04:11:26 -05:00
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@kcollett commented on GitHub (Mar 6, 2025):

Some additional information. Now I'm seeing "Sync Connecting" at the top of the page; not quite sure what that means. After a while, it shifts to "Server offline".

I'm on PikaPods, so I'm assuming the issue might pertain to that. When I refreshed the PikaPods page I use to launch the app, it's unable to provide the details on the pod (stuck on "Loading pod details"). If I try to show logs on PikaPods, it's unable to do so (stuck on "Loading..."). At this point, I'm assuming the issue is with PikaPods.

<!-- gh-comment-id:2703778956 --> @kcollett commented on GitHub (Mar 6, 2025): Some additional information. Now I'm seeing "Sync Connecting" at the top of the page; not quite sure what that means. After a while, it shifts to "Server offline". I'm on PikaPods, so I'm assuming the issue might pertain to that. When I refreshed the PikaPods page I use to launch the app, it's unable to provide the details on the pod (stuck on "Loading pod details"). If I try to show logs on PikaPods, it's unable to do so (stuck on "Loading..."). At this point, I'm assuming the issue is with PikaPods.
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Reference: github-starred/actual#43596