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[GH-ISSUE #3743] [Bug]: Wrong documentation regarding the gocardless setup #43205

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opened 2026-04-26 03:30:51 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-26 03:30:51 -05:00
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Originally created by @informancer on GitHub (Oct 27, 2024).
Original GitHub issue: https://github.com/actualbudget/actual/issues/3743

Verified issue does not already exist?

  • I have searched and found no existing issue
  • I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file)

What happened?

When trying to setup the gocardless connection according to https://actualbudget.org/docs/advanced/bank-sync/gocardless/, I was unable to setup the connection because the Developper menu on the left only has the options "Developpers" and "Events", no "Developper Secrets":

image

One can create API Tokens, but it only contains a token and no Secret ID or Secret Key as in the screenshot:

image

As such, the setup steps in the documentation cannot be followed.

Where are you hosting Actual?

Pikapods

What browsers are you seeing the problem on?

Firefox

Operating System

Linux

Originally created by @informancer on GitHub (Oct 27, 2024). Original GitHub issue: https://github.com/actualbudget/actual/issues/3743 ### Verified issue does not already exist? - [X] I have searched and found no existing issue - [X] I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file) ### What happened? When trying to setup the gocardless connection according to https://actualbudget.org/docs/advanced/bank-sync/gocardless/, I was unable to setup the connection because the Developper menu on the left only has the options "Developpers" and "Events", no "Developper Secrets": ![image](https://github.com/user-attachments/assets/2eee8fcf-1712-4051-9321-cfac3f8e140a) One can create API Tokens, but it only contains a token and no Secret ID or Secret Key as in the screenshot: ![image](https://github.com/user-attachments/assets/d59c8f12-f70f-49e7-ab5e-3e0d9e1ccfbf) As such, the setup steps in the documentation cannot be followed. ### Where are you hosting Actual? Pikapods ### What browsers are you seeing the problem on? Firefox ### Operating System Linux
GiteaMirror added the bug label 2026-04-26 03:30:51 -05:00
GiteaMirror commented 2026-04-26 03:30:54 -05:00
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@matt-fidd commented on GitHub (Oct 27, 2024):

It looks like you've created an account with the wrong side of GoCardless, you'll need to follow the link in the documentation to set up an account with the bank account data side.

https://bankaccountdata.gocardless.com/overview/

<!-- gh-comment-id:2440120738 --> @matt-fidd commented on GitHub (Oct 27, 2024): It looks like you've created an account with the wrong side of GoCardless, you'll need to follow the link in the documentation to set up an account with the bank account data side. https://bankaccountdata.gocardless.com/overview/
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