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[Bug]: Syncing issue #2779

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opened 2026-02-28 20:27:43 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-02-28 20:27:43 -06:00
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Originally created by @julienichol-sudo on GitHub (Jan 6, 2026).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

My bank accounts are not syncing. Started with a few accounts (associated with Citi) and now none of them will sync. The instance now says "bank sync offline". It prompted me to fill out this bug on Github.

Previously I've gone into SimpleFIN to try to address syncing issues but it has not changed anything.

How can we reproduce the issue?

How can we reproduce the issue? not sure. The whole thing is failing to sync and I'm not aware of anything that triggered it.

Where are you hosting Actual?

Pikapods

What browsers are you seeing the problem on?

Chrome

Operating System

Windows 11

Originally created by @julienichol-sudo on GitHub (Jan 6, 2026). ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? My bank accounts are not syncing. Started with a few accounts (associated with Citi) and now none of them will sync. The instance now says "bank sync offline". It prompted me to fill out this bug on Github. Previously I've gone into SimpleFIN to try to address syncing issues but it has not changed anything. ### How can we reproduce the issue? How can we reproduce the issue? not sure. The whole thing is failing to sync and I'm not aware of anything that triggered it. ### Where are you hosting Actual? Pikapods ### What browsers are you seeing the problem on? Chrome ### Operating System Windows 11
GiteaMirror added the bug label 2026-02-28 20:27:43 -06:00
GiteaMirror commented 2026-02-28 20:27:44 -06:00
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@youngcw commented on GitHub (Jan 6, 2026):

That sounds like your server is not accessible to your client, not a bank sync issue. Please reach out on discord for bank sync and tech support.

@youngcw commented on GitHub (Jan 6, 2026): That sounds like your server is not accessible to your client, not a bank sync issue. Please reach out on discord for bank sync and tech support.
GiteaMirror commented 2026-02-28 20:27:45 -06:00
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@julienichol-sudo commented on GitHub (Jan 6, 2026):

Ok. It was the website pop up that prompted me to post on GitHub.

On Tue, Jan 6, 2026 at 1:30 PM youngcw @.***> wrote:

youngcw left a comment (actualbudget/actual#6575)
https://github.com/actualbudget/actual/issues/6575#issuecomment-3715829369

That sounds like your server is not accessible to your client, not a bank
sync issue. Please reach out on discord for bank sync and tech support.

—
Reply to this email directly, view it on GitHub
https://github.com/actualbudget/actual/issues/6575#issuecomment-3715829369,
or unsubscribe
https://github.com/notifications/unsubscribe-auth/B4M4LQEPXDKHMUIU7HD5JX34FP5M7AVCNFSM6AAAAACQ3R447GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTOMJVHAZDSMZWHE
.
You are receiving this because you authored the thread.Message ID:
@.***>

@julienichol-sudo commented on GitHub (Jan 6, 2026): Ok. It was the website pop up that prompted me to post on GitHub. On Tue, Jan 6, 2026 at 1:30 PM youngcw ***@***.***> wrote: > *youngcw* left a comment (actualbudget/actual#6575) > <https://github.com/actualbudget/actual/issues/6575#issuecomment-3715829369> > > That sounds like your server is not accessible to your client, not a bank > sync issue. Please reach out on discord for bank sync and tech support. > > — > Reply to this email directly, view it on GitHub > <https://github.com/actualbudget/actual/issues/6575#issuecomment-3715829369>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/B4M4LQEPXDKHMUIU7HD5JX34FP5M7AVCNFSM6AAAAACQ3R447GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTOMJVHAZDSMZWHE> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >
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