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[Bug]: "We had trouble syncing your changes" #2693
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Reference: github-starred/actual#2693
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Originally created by @vgy467 on GitHub (Dec 7, 2025).
Verified issue does not already exist?
What happened?
A bug happened! ActualBudget sync was working, then it tried syncing again and not only did it not work, but it reverted the file back to how it was before today (i.e. reverted all changes done today).
Also, depending on what page is saved, it might show this error message instead: "Something internally went wrong. You may want to restart the app if anything looks wrong. Please report this as a neew issue on GitHub."
How can we reproduce the issue?
I then got a notification saying "We had trouble syncing your changes. Please report this as a bug by [opening a GitHub issue."
Where are you hosting Actual?
Pikapods
What browsers are you seeing the problem on?
Firefox
Operating System
Windows 10
@youngcw commented on GitHub (Dec 8, 2025):
first export your data to make sure it doesn't get lost. Then try clearing your browser cache. Also open the browser console and see if there is any more information there.
@dsbrown713 commented on GitHub (Dec 10, 2025):
Hello, I am getting a very similar error when trying to sync my server. I am hosting Actual on a VM in GCP (I followed this guide https://github.com/eatonc/actual-gcp) My OS is Windows 11 and I am using Opera as my browser.
In the console, I see this error message when it fails to sync:
Upload failure HTTPError: HTTPError: unsuccessful status code (500): {"status":"error"}
at cloud-storage.ts:58:13
at async fetchJSON (cloud-storage.ts:67:9)
at async upload (cloud-storage.ts:295:5)
PostError: PostError: internal
at throwIfNot200 (post.ts:11:13)
at post.ts:212:17
at async _fullSync (index.ts:671:9)
at async index.ts:561:5
at async app.ts:20:3
I can open my own issue if necessary, but I figured these may be related.
@youngcw commented on GitHub (Dec 10, 2025):
@dsbrown713 That seems like your server is inaccessible. Make sure that its running and you can access it. Please open separate tickets
@github-actions[bot] commented on GitHub (Dec 18, 2025):
This issue has been automatically closed because there have been no comments for 7 days after the "needs info" label was added. If you still need help, please feel free to reopen the issue with the requested information.