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[GH-ISSUE #1575] [Bug]: Cannot Import and Sync Large File #26381

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opened 2026-04-18 02:32:38 -05:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-04-18 02:32:38 -05:00
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Originally created by @jcdickinson on GitHub (Aug 23, 2023).
Original GitHub issue: https://github.com/actualbudget/actual/issues/1575

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

After having sync issues I followed the steps in the documentation to migrate to the new format: export the DB, delete the file from Actual, then re-import. Sync continued to fail.

I then searched through the issues and found #867, but I cannot reset sync because "Reset Sync is only available when syncing is enabled." I also found #838, which describes my issue exactly (but is closed) - only I don't have an old server to go back to in order to re-import.

What can I do to restore sync with my data?

What error did you receive?

"Reset sync is only available when syncing is enabled."

"Request entity too large"

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Firefox, Chrome

Operating System

Windows 11

Originally created by @jcdickinson on GitHub (Aug 23, 2023). Original GitHub issue: https://github.com/actualbudget/actual/issues/1575 ### Verified issue does not already exist? - [X] I have searched and found no existing issue ### What happened? After having sync issues I followed the steps in the documentation to migrate to the new format: export the DB, delete the file from Actual, then re-import. Sync continued to fail. I then searched through the issues and found #867, but I cannot reset sync because "Reset Sync is only available when syncing is enabled." I also found #838, which describes my issue exactly (but is closed) - only I don't have an old server to go back to in order to re-import. What can I do to restore sync with my data? ### What error did you receive? "Reset sync is only available when syncing is enabled." "Request entity too large" ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Firefox, Chrome ### Operating System Windows 11
GiteaMirror added the bug label 2026-04-18 02:32:38 -05:00
GiteaMirror commented 2026-04-18 02:32:42 -05:00
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@jcdickinson commented on GitHub (Aug 23, 2023):

I temporarily increased the limit for actual in my nginx config. Still, it seems like this catch-22 should be addressed: it should be possible to reset sync for a file that is not yet synced.

<!-- gh-comment-id:1690181973 --> @jcdickinson commented on GitHub (Aug 23, 2023): I temporarily increased the limit for actual in my nginx config. Still, it seems like this catch-22 should be addressed: it should be possible to reset sync for a file that is not yet synced.
GiteaMirror commented 2026-04-18 02:32:43 -05:00
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@MatissJanis commented on GitHub (Aug 26, 2023):

You'll be able to configure the server max-file-size after this PR is merged: https://github.com/actualbudget/actual-server/pull/245

That should solve the problem. In the short term: I'd recommend applying the patch locally to unblock yourself.

<!-- gh-comment-id:1694239272 --> @MatissJanis commented on GitHub (Aug 26, 2023): You'll be able to configure the server max-file-size after this PR is merged: https://github.com/actualbudget/actual-server/pull/245 That should solve the problem. In the short term: I'd recommend applying the patch locally to unblock yourself.
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