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[Bug]: We had problems syncing your changes in sync-events.ts:362 #2577
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opened 2026-02-28 20:19:46 -06:00 by GiteaMirror
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Reference: github-starred/actual#2577
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Originally created by @Frankynov on GitHub (Oct 29, 2025).
Verified issue does not already exist?
What happened?
Hello,
I am starting to encounter this error after syncing my account from gocardless. The transactions are properly importer, however they are not saved on the server.
Here is what I found on the console log in the browser :
I had a look and it looks like in sync-events.ts:362, this is the "default" message when an exception can't be explicitly determined :(
In the "network" tab, the "sync" item is in red and displays a
500 Internal Server ErrorI tried to perform a "reset sync" action in the advanced settings but I got :
An internal error occurred, sorry! Visit https://actualbudget.org/contact/ for support. (ref: internal)Here is the full console :
Unfortunately I don't think there is a lot of valuable information here :(
Some more info about my installation :
Host : debian 13 LXC container (proxmox setup, which was done in the "old" way before a major rework of the installation script a few months ago)
Version : v25.10.0 (both client and server)
Browser : Chrome 141 and also tried Safari 26
Running behind a Nginx Proxy Manager with a SSL certificate, DNS challenge because Actual is hosted locally on the local network, not reachable from the outside.
I would like to avoid having to reinstall from scratch but if that is needed I will do it of course - got the backup files.
How can we reproduce the issue?
How can we reproduce the issue?
--> login to actual budget, it says the server is online
--> perform a transaction import from gocardless. They are stored in the session but can't be saved on the server permanently
Where are you hosting Actual?
Locally via Yarn
What browsers are you seeing the problem on?
Chrome
Operating System
Mac OSX
@Frankynov commented on GitHub (Oct 29, 2025):
Ok, my bad, it looks like there was some gremlins in my network.
I have restarted my Adguard DNS and the NPM, all seems to be working now. Sorry for the trouble