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[Bug]: We had problems syncing your changes. Please report this as a bug by #2249
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opened 2026-02-28 20:07:54 -06:00 by GiteaMirror
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Reference: github-starred/actual#2249
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Originally created by @Margatos19 on GitHub (Jul 3, 2025).
Verified issue does not already exist?
What happened?
Bug Report: Sync Error in Actual Budget App on Google Cloud
Summary:
I’m experiencing a persistent sync error when using the Actual Budget app hosted on a Google Cloud VM. The error message displayed is:
"We had problems syncing your changes. Please report this as a bug by..."
Steps to Reproduce:
Launch the Actual Budget app (self-hosted on a VM in Google Cloud).
Make any change (e.g., update a transaction, budget, or account).
Wait a few seconds — the error appears without further details.
Expected Behavior:
Changes should sync without errors.
Observed Behavior:
Syncing fails, and the app displays the above error message. There’s no additional information or logs provided in the UI.
What I’ve Tried:
Reinstalling the app completely.
Clearing browser cache and cookies.
Restarting the VM.
Re-deploying from a clean backup.
The error still occurs.
Environment:
Hosting: Google Cloud VM
Browser: (e.g., Chrome Version 137)
App Version: (please include the version of Actual Budget you’re using if known)
How can we reproduce the issue?
How can we reproduce the issue?
Where are you hosting Actual?
Other
What browsers are you seeing the problem on?
Chrome
Operating System
Windows 11
@youngcw commented on GitHub (Jul 3, 2025):
Are you using the desktop app or a web browser? Does it say you are connected to your server in the top right?
What does the browser console say when that error pops up?
@Margatos19 commented on GitHub (Jul 4, 2025):
It happens on all devices. I’m using Chrome, but I also tried with the desktop app and Edge. The same thing happens on my phone. The server is online, but syncing doesn’t work. I'm copying the error from the console and the Network tab.
@JustAPhrog commented on GitHub (Jul 7, 2025):
I've had same error. I've logged in to mashine using ssh and
docker logsshows me this:@matt-fidd commented on GitHub (Jul 7, 2025):
That seems reasonably descriptive. It looks like you've run out of storage space on your server.
@matt-fidd commented on GitHub (Jul 7, 2025):
Do you have access to the server logs? It looks like an error on that side rather than the browser.
@Margatos19 commented on GitHub (Jul 8, 2025):
Hey guys, this is clearly happening to several of us. Could it be Google Cloud or something? Could the SSL certificate be failing or something?
@youngcw commented on GitHub (Jul 8, 2025):
That often happens when the server is misconfigured and is not persisting data.
@Margatos19 commented on GitHub (Jul 9, 2025):
Thanks for the info. How could this be fixed? Do you have any ideas?
@jon23d commented on GitHub (Jul 9, 2025):
This has been happening fairly often to me, starting about a month ago. There is nothing helpful in the browser console or the server logs, and is fairly transient. At one point I had a whiff of it being caused by a reverse proxy, but I wasn't able to prove it.
@JustAPhrog commented on GitHub (Jul 9, 2025):
@Margatos19 @jon23d can you check if Actual data is mounted? I see that sth unmount that disk so app cannot store data in it.
@JustAPhrog commented on GitHub (Jul 9, 2025):
I've managed to deal with it! I just add last 2 commits but this is most important.
Then
terraform applyand it's repaired!FYI: This issue is same as your's @Margatos19 I think
@proracehsd commented on GitHub (Jul 17, 2025):
I have the same problem. In my case, my installation is hosted on a Synology NAS
@matt-fidd commented on GitHub (Aug 3, 2025):
Thanks for all of your help in here, it looks like this isn't caused by Actual, and instead by your personal configurations. If you're still having issues, please reach out on the Discord for individual tech support, that's where we do that sort of thing.