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[Bug]: Import from nYNAB - infinite spin #2107
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Reference: github-starred/actual#2107
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Originally created by @parker-s on GitHub (May 8, 2025).
Verified issue does not already exist?
What happened?
Exported ~7MB JSON from nYNAB and attempted to add via "Import from nYNB" feature in Actual App. Application displayed spinning with no completion indicated, let it sit for several hours just in case. Closed out of Actual and reopened and Actual had successfully imported the budget JSON.
Note: using offline without server on MacOS ARM64
How can we reproduce the issue?
How can we reproduce the issue?
Where are you hosting Actual?
Offline local
What browsers are you seeing the problem on?
No response
Operating System
MacOS ARM64
@youngcw commented on GitHub (May 8, 2025):
Does it work if you use the demo? What does the browser console show?
@parker-s commented on GitHub (May 8, 2025):
Just tried the demo in Safari and it loaded the JSON in about ~10 seconds and displayed the budget when completed.
@youngcw commented on GitHub (May 8, 2025):
OK. Then export the file from the demo and import that into your instance
@parker-s commented on GitHub (May 9, 2025):
Just to reiterate from the bug report, closing Actual and reopening shows the file was successfully loaded all along. It just infinitely spins and doesn't indicate so.
@matt-fidd commented on GitHub (Jun 4, 2025):
Would you be able to provide a sample file that we can test importing from please? It can all be dummy data but I do not have an nYNAB account to generate one with.
@dudido commented on GitHub (Jun 9, 2025):
First time trying Actual and importing my YNAB data and same outcome on a Macbook 12" (Intel based) with the desktop client with an incomplete import.
Here is a console log from the desktop app.
Server Log: Loading fresh spreadsheet VM19:1 Server Log: Loading fresh spreadsheet VM20:1 Server Log: [Exception] Error: App: startServices called while services are already running at App.startServices (/Applications/Actual.app/Contents/Resources/app.asar/build/loot-core/lib-dist/electron/bundle.desktop.js:6:434744) at budgetfiles_app_loadBudget (/Applications/Actual.app/Contents/Resources/app.asar/build/loot-core/lib-dist/electron/bundle.desktop.js:294:12020) at async Object.app_createBudget [as create-budget] (/Applications/Actual.app/Contents/Resources/app.asar/build/loot-core/lib-dist/electron/bundle.desktop.js:294:9319) at async handlers.api/start-import (/Applications/Actual.app/Contents/Resources/app.asar/build/loot-core/lib-dist/electron/bundle.desktop.js:212:15419) at async handleBudgetImport (/Applications/Actual.app/Contents/Resources/app.asar/build/loot-core/lib-dist/electron/bundle.desktop.js:242:19920) at async importBudget (/Applications/Actual.app/Contents/Resources/app.asar/build/loot-core/lib-dist/electron/bundle.desktop.js:294:9743) (anonymous) @ VM20:1 VM21:1 Server Log: Importing Accounts... VM22:1 Server Log: Importing Categories... VM23:1 Server Log: Importing Payees... VM24:1 Server Log: Importing Transactions... VM25:1 Server Log: Importing Budgets...And here is a screencast of the behavior:
https://share.zight.com/9ZuO6KlY
Next I tried it in the browser. Same outcome, here is a console log
i18n.ts:60 Unknown locale de-DE, falling back to de index.ts:113 Backend: Trying to connect to client index.ts:49 Backend: Client connected Reading meta... Reading meta... Reading meta... Reading meta... Reading meta... Got meta for documents-Actual-_test-budget-db.sqlite: [object Object] sql-wasm.js:119 Opened! sheet.ts:159 Loaded spreadsheet from cache (3282 items) i18n.ts:60 Unknown locale de-DE, falling back to de i18n.ts:60 Unknown locale de-DE, falling back to de i18n.ts:60 Unknown locale de-DE, falling back to de i18n.ts:60 Unknown locale de-DE, falling back to de i18n.ts:60 Unknown locale de-DE, falling back to de i18n.ts:60 Unknown locale de-DE, falling back to de i18n.ts:60 Unknown locale de-DE, falling back to de i18n.ts:60 Unknown locale de-DE, falling back to de Got meta for documents-Actual-_test-budget-db.sqlite: [object Object] sql-wasm.js:119 Opened! sheet.ts:159 Loaded spreadsheet from cache (3282 items) index.ts:2 [Exception] captureException @ index.ts:2 i18n.ts:60 Unknown locale de-DE, falling back to de i18n.ts:60 Unknown locale de-DE, falling back to de i18n.ts:60 Unknown locale de-DE, falling back to de i18n.ts:60 Unknown locale de-DE, falling back to de Got meta for documents-Actual-_test-budget-db.sqlite: [object Object] sql-wasm.js:119 Opened! sheet.ts:159 Loaded spreadsheet from cache (3282 items) index.ts:2 [Exception] captureException @ index.ts:2 i18n.ts:60 Unknown locale de-DE, falling back to de i18n.ts:60 Unknown locale de-DE, falling back to de Got meta for documents-Actual-_test-budget-db.sqlite: [object Object] sql-wasm.js:119 Opened! Got meta for documents-Actual-Ab-06-2022---2023--2-315-81--27-789-74--126692c-db.sqlite: undefined c8140023-12dd-4f70-90f5-7989343b6c51:1 Reading meta... c8140023-12dd-4f70-90f5-7989343b6c51:1 Got meta for documents-Actual-Ab-06-2022---2023--2-315-81--27-789-74--126692c-db.sqlite: Object sql-wasm.js:119 Opened! sheet.ts:166 Loading fresh spreadsheet index.ts:2 [Exception] captureException @ index.ts:2 ynab5.ts:495 Importing Accounts... ynab5.ts:498 Importing Categories... ynab5.ts:501 Importing Payees... ynab5.ts:504 Importing Transactions... Importing Budgets...After reloading in the browser, I was instead stuck in a loading screen. Here is a screencast:
https://share.zight.com/Z4uBEnnK
Same outcome after a forced refresh.
So I had a similar outcome on the desktop, with an (seemingly complete) import, but the client didn't load the budget. However, I did notice that the budgets don't match YNAB. Unsure, if there was an error in import, or if there are different methods of calculating the budgets in place.
If you tell me how can I clean my YNAB files for privacy reasons, I can try to produce sample data.
Thanks for the support
@m-schwob commented on GitHub (Aug 1, 2025):
I also encounter the
[Exception] Error: App: startServices called while services are already runningerror when using the API.My code downloads multiple budgets one by one without calling
api.shutdown. Although the error has been logged, it does not appear to affect my script, and the code continues to run successfully.Hope this will helps
@matt-fidd commented on GitHub (Sep 24, 2025):
Are you able to test this on https://edge.actualbudget.com and see if this still exists please? There have been a couple of changes recently that may have fixed the issue.
@github-actions[bot] commented on GitHub (Oct 1, 2025):
This issue has been automatically closed because there have been no comments for 7 days after the "needs info" label was added. If you still need help, please feel free to reopen the issue with the requested information.