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[Bug]: Add account stuck, does nothing #2096

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opened 2026-02-28 20:03:19 -06:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-02-28 20:03:19 -06:00
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Originally created by @idamantium on GitHub (May 5, 2025).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

When I click 'add account', a red error comes up saying something went wrong internally and asking me to report this on github.

When I choose 'Create a local account', the local account creation form comes up. After filling it and choosing 'create,' the box goes away but no account has been created. When I choose 'Set Up SimpleFIN for Bank sync,' the box to enter my token comes up. If I will that with my token and click, 'Save and continue,' it enters into an indefinate spinning loading animation.

I have accounts already in my Actual file, both On Budget and Off, all connected through SimpleFIN. Those update when I aske them to just fine. Adding a new account produces the issues above.

Image

Image

How can we reproduce the issue?

Attempt to add an account.

Where are you hosting Actual?

Locally via Yarn

What browsers are you seeing the problem on?

Desktop App (Electron)

Operating System

Mac OSX

Originally created by @idamantium on GitHub (May 5, 2025). ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? When I click 'add account', a red error comes up saying something went wrong internally and asking me to report this on github. When I choose 'Create a local account', the local account creation form comes up. After filling it and choosing 'create,' the box goes away but no account has been created. When I choose 'Set Up SimpleFIN for Bank sync,' the box to enter my token comes up. If I will that with my token and click, 'Save and continue,' it enters into an indefinate spinning loading animation. I have accounts already in my Actual file, both On Budget and Off, all connected through SimpleFIN. Those update when I aske them to just fine. Adding a new account produces the issues above. ![Image](https://github.com/user-attachments/assets/619dc82a-c2d2-4a32-93b5-040d30ebe835) ![Image](https://github.com/user-attachments/assets/7c8b6669-3393-46ca-9484-68f69f2e4062) ### How can we reproduce the issue? Attempt to add an account. ### Where are you hosting Actual? Locally via Yarn ### What browsers are you seeing the problem on? Desktop App (Electron) ### Operating System Mac OSX
GiteaMirror added the bug label 2026-02-28 20:03:19 -06:00
GiteaMirror commented 2026-02-28 20:03:20 -06:00
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@alecbakholdin commented on GitHub (May 5, 2025):

Please screenshot the console logs, can be found by doing ctrl + shift + I or f12 and going to the console tab

@alecbakholdin commented on GitHub (May 5, 2025): Please screenshot the console logs, can be found by doing ctrl + shift + I or f12 and going to the console tab
GiteaMirror commented 2026-02-28 20:03:20 -06:00
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@idamantium commented on GitHub (May 6, 2025):

Thanks for responding @alecbakholdin. Here you go. (Console log comes up with command-option-i on Mac, I had to look for that as the command you recommend seems to be for Windows.)

Image
Image

@idamantium commented on GitHub (May 6, 2025): Thanks for responding @alecbakholdin. Here you go. (Console log comes up with command-option-i on Mac, I had to look for that as the command you recommend seems to be for Windows.) ![Image](https://github.com/user-attachments/assets/5837b3b9-6160-4a70-b04f-7b5b011f7d93) ![Image](https://github.com/user-attachments/assets/ebe9854e-7de4-4956-874a-65dd23b0adbb)
GiteaMirror commented 2026-02-28 20:03:21 -06:00
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@colin-jensen commented on GitHub (May 19, 2025):

I had the same issue (server logs were identical as far as I can tell). I just pulled the latest version of the server and no longer have the issue.

@colin-jensen commented on GitHub (May 19, 2025): I had the same issue (server logs were identical as far as I can tell). I just pulled the latest version of the server and no longer have the issue.
GiteaMirror commented 2026-02-28 20:03:21 -06:00
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@idamantium commented on GitHub (May 25, 2025):

Ah, great! That worked for me too. All set. 🙏

@idamantium commented on GitHub (May 25, 2025): Ah, great! That worked for me too. All set. 🙏
GiteaMirror commented 2026-02-28 20:03:21 -06:00
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@matt-fidd commented on GitHub (Jun 4, 2025):

Sounds like this is fixed! Any issues please reopen.

@matt-fidd commented on GitHub (Jun 4, 2025): Sounds like this is fixed! Any issues please reopen.
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Reference: github-starred/actual#2096
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