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[Bug]: AppImage fails to reach out to server #2034

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opened 2026-02-28 20:01:38 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-02-28 20:01:38 -06:00
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Originally created by @GideonWolfe on GitHub (Apr 9, 2025).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

  • Download and run AppImage
  • Prompted for server URL
  • Enter Server URL (works in browser)

Image

How can we reproduce the issue?

  • Download and run AppImage
  • Prompted for server URL
  • Enter Server URL (works in browser)

I'm not noticing any output in the terminal when I click the "OK" button except when I remove the subdomain from my URL. My instance lives at actual.somesite.com, and only when I remove actual from the URL, does the terminal output an ENOTFOUND error. With the subdomain, it doesn't even appear to be trying.

I'm also a bit confused on how the versioning works. I wasn't even aware there was a desktop app until I was prompted to update the client from the web UI. How can I update the web UI when I haven't installed it? I am pulling actual server from actualbudget/actual-server, do I need to switch to actualbudget/actual?

Where are you hosting Actual?

NAS

What browsers are you seeing the problem on?

Desktop App (Electron)

Operating System

Linux

Originally created by @GideonWolfe on GitHub (Apr 9, 2025). ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? - Download and run AppImage - Prompted for server URL - Enter Server URL (works in browser) ![Image](https://github.com/user-attachments/assets/245e0d75-f132-449b-8428-958174ad9ed7) ### How can we reproduce the issue? - Download and run AppImage - Prompted for server URL - Enter Server URL (works in browser) I'm not noticing any output in the terminal when I click the "OK" button **except** when I remove the subdomain from my URL. My instance lives at `actual.somesite.com`, and only when I remove `actual` from the URL, does the terminal output an `ENOTFOUND` error. With the subdomain, it doesn't even appear to be trying. I'm also a bit confused on how the versioning works. I wasn't even aware there *was* a desktop app until I was prompted to update the client from the web UI. How can I update the web UI when I haven't installed it? I am pulling actual server from `actualbudget/actual-server`, do I need to switch to `actualbudget/actual`? ### Where are you hosting Actual? NAS ### What browsers are you seeing the problem on? Desktop App (Electron) ### Operating System Linux
GiteaMirror added the bug label 2026-02-28 20:01:38 -06:00
GiteaMirror commented 2026-02-28 20:01:39 -06:00
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@youngcw commented on GitHub (Apr 9, 2025):

did you upload a cert like the error says to do?

If you are running a server its not recommended to use a desktop app since the versions aren't guaranteed to match which can cause issues. The desktop apps are best for no server setups

@youngcw commented on GitHub (Apr 9, 2025): did you upload a cert like the error says to do? If you are running a server its not recommended to use a desktop app since the versions aren't guaranteed to match which can cause issues. The desktop apps are best for no server setups
GiteaMirror commented 2026-02-28 20:01:40 -06:00
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@GideonWolfe commented on GitHub (Apr 9, 2025):

@youngcw I don't handle my certs manually, that's all handled by Traefik. Good to know about not using the desktop app.

@GideonWolfe commented on GitHub (Apr 9, 2025): @youngcw I don't handle my certs manually, that's all handled by Traefik. Good to know about not using the desktop app.
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Reference: github-starred/actual#2034
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