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[Bug]: Unable to decrypt a file with this password. Try again... Docker #1988

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opened 2026-02-28 20:00:38 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-02-28 20:00:38 -06:00
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Originally created by @gwynnbleiidd on GitHub (Mar 28, 2025).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

After installing docker, the web starts with the error Unable to decrypt a file with this password. Try again...

services:
  actual_server:
    image: ghcr.io/actualbudget/actual:latest
    ports:
      - '5006:5006'
    volumes:
      # Change './actual-data' below to the path to the folder you want Actual to store its data in on your server.
      # '/data' is the path Actual will look for its files in by default, so leave that as-is.
      - /Volumes/trash/actual:/data
    healthcheck:
      # Enable health check for the instance
      test: ['CMD-SHELL', 'node src/scripts/health-check.js']
      interval: 60s
      timeout: 10s
      retries: 3
      start_period: 20s
    restart: unless-stopped

How can we reproduce the issue?

I install it through Portainer, using Stacks.

Then I open the web on port 5006

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Safari

Operating System

Mac OSX

Originally created by @gwynnbleiidd on GitHub (Mar 28, 2025). ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? After installing docker, the web starts with the error Unable to decrypt a file with this password. Try again... ``` services: actual_server: image: ghcr.io/actualbudget/actual:latest ports: - '5006:5006' volumes: # Change './actual-data' below to the path to the folder you want Actual to store its data in on your server. # '/data' is the path Actual will look for its files in by default, so leave that as-is. - /Volumes/trash/actual:/data healthcheck: # Enable health check for the instance test: ['CMD-SHELL', 'node src/scripts/health-check.js'] interval: 60s timeout: 10s retries: 3 start_period: 20s restart: unless-stopped ``` ### How can we reproduce the issue? I install it through Portainer, using Stacks. Then I open the web on port 5006 ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Safari ### Operating System Mac OSX
GiteaMirror added the bug label 2026-02-28 20:00:38 -06:00
GiteaMirror commented 2026-02-28 20:00:39 -06:00
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@MatissJanis commented on GitHub (Mar 28, 2025):

👋 Hi!

The Unable to decrypt a file with this password. error appears if an invalid password is provided. Unfortunately - there is no way to recover from this error. You must know the password to decrypt the file. If the password is lost - there is no way to decrypt the file and no way to recover the password (unless you remember it).

Closing as this is not a bug report. Please feel free to reach out to the community on discord for further tech support (however in this case there really isn't anything we could do).

@MatissJanis commented on GitHub (Mar 28, 2025): 👋 Hi! The `Unable to decrypt a file with this password.` error appears if an invalid password is provided. Unfortunately - there is no way to recover from this error. You **must** know the password to decrypt the file. If the password is lost - there is no way to decrypt the file and no way to recover the password (unless you remember it). Closing as this is not a bug report. Please feel free to reach out to the community on discord for further tech support (however in this case there really isn't anything we could do).
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