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[Bug]: Italy - Mediobanca premier bank not linking #1947

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opened 2026-02-28 19:59:33 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-02-28 19:59:33 -06:00
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Originally created by @Fabs97 on GitHub (Mar 8, 2025).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

I'm trying to connect (already on the fourth iteration) to Mediobanca Premier, an italian bank. I am running a local instance of the docker-compose.

Authentication goes through GoCardless and I can see from the logs the Available account properties for new institution integration but - as I choose from the UI modal which accounts to set up, I receive the notification We had problems syncing your changes. and the logs remain clean.

How can we reproduce the issue?

  • Install a local instance via the docker compose
  • Explicitly set ACTUAL_PORT to 5006 in the config.json file as documentation
  • Initiate setup an account on Mediobanca Premier
  • Successfully authenticate in the bank account
  • Go back to the localhost:5006 webpage
  • Setup the account and click on "Save"
  • You should be seeing the error

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Chrome

Operating System

Mac OSX

Originally created by @Fabs97 on GitHub (Mar 8, 2025). ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? I'm trying to connect (already on the fourth iteration) to Mediobanca Premier, an italian bank. I am running a local instance of the docker-compose. Authentication goes through GoCardless and I can see from the logs the `Available account properties for new institution integration` but - as I choose from the UI modal which accounts to set up, I receive the notification `We had problems syncing your changes.` and the logs remain clean. ### How can we reproduce the issue? - Install a local instance via the docker compose - Explicitly set `ACTUAL_PORT` to `5006` in the `config.json` file as documentation - Initiate setup an account on Mediobanca Premier - Successfully authenticate in the bank account - Go back to the localhost:5006 webpage - Setup the account and click on "Save" - You should be seeing the error ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Chrome ### Operating System Mac OSX
GiteaMirror added the bug label 2026-02-28 19:59:34 -06:00
GiteaMirror commented 2026-02-28 19:59:34 -06:00
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@MatissJanis commented on GitHub (Mar 8, 2025):

👋 hi
This is definitely an issue on Gocardless end - please report it to them.
If you need further tech support- please reach out to the community on Discord. We don't use github issues for support.
Thanks

@MatissJanis commented on GitHub (Mar 8, 2025): 👋 hi This is definitely an issue on Gocardless end - please report it to them. If you need further tech support- please reach out to the community on Discord. We don't use github issues for support. Thanks
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