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[Bug]: App gets stuck on opening page and will not progress past it. #1884
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Reference: github-starred/actual#1884
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Originally created by @MaceKey on GitHub (Feb 22, 2025).
Verified issue does not already exist?
What happened?
When I fist downloaded this app I spent a few hours setting up my budget and then left it alone for a couple weeks. I went to open the app again today for the first time since the day I downloaded it, but I kept getting an error upon attempting to open the app. It opens up to a screen with the text "Opening last budget..." with an error stating something went wrong internally. It will just sit on this screen indefinitely. I've attempted to restart the app and got the same screen upon opening. I even deleted the software and every file associated with the app and redownloaded it from the web attempting to start fresh, but I still get this screen upon startup.
How can we reproduce the issue?
The error screen is the first thing to appear upon opening the app.
Where are you hosting Actual?
Desktop App (Electron)
What browsers are you seeing the problem on?
Desktop App (Electron)
Operating System
Mac OSX
@MikesGlitch commented on GitHub (Feb 23, 2025):
Strange. If you click the view menu and click Toggle Developer Tools (or press Alt + Command + I) what does it say in the console window?
@panuccixm commented on GitHub (Feb 25, 2025):
el mismo problema desde la ultima actualización 24.2.1 no me inicia ni en brave ni en firefox, lo ejecuto mediante docker. te paso el registro:
Checking if there are any migrations to run for direction "up"...
Migrations: DONE
Listening on :::5006...
2025-02-24T06:38:29.539Z info: GET 304 /account/validate
2025-02-24T06:38:29.554Z info: GET 304 /account/needs-bootstrap
2025-02-24T06:38:29.627Z info: GET 304 /sync/list-user-files
2025-02-24T06:38:30.764Z info: GET 304 /sync/list-user-files
2025-02-24T06:38:30.915Z info: POST 200 /sync/sync
2025-02-24T06:38:30.922Z info: POST 200 /sync/upload-user-file
2025-02-24T06:38:36.685Z info: POST 200 /sync/sync
Checking if there are any migrations to run for direction "up"...
Migrations: DONE
Listening on :::5006...
2025-02-25T07:39:59.467Z info: GET 304 /account/validate
2025-02-25T07:39:59.648Z info: GET 304 /account/needs-bootstrap
2025-02-25T07:39:59.812Z info: GET 304 /sync/list-user-files
2025-02-25T07:40:01.221Z info: GET 304 /sync/list-user-files
2025-02-25T07:40:01.445Z info: POST 200 /sync/sync
2025-02-25T07:40:17.701Z info: POST 200 /sync/sync
2025-02-25T07:40:50.209Z info: POST 200 /sync/sync
2025-02-25T07:41:07.811Z info: POST 200 /sync/sync
2025-02-25T07:41:08.868Z info: POST 200 /sync/sync
Alguna solución. Gracias
@alecbakholdin commented on GitHub (May 2, 2025):
@MaceKey @panuccixm would you mind posting what logs you see in the browser? As mentioned in the other comment, you can press alt + shift + I, or press F12 and go to the "console" tab. Those logs might provide more information.
Thanks!
@panuccixm commented on GitHub (May 5, 2025):
gracias ahora estoy con la version 25.4.0 y se me abre bien en el navegador, parece ser q se soluciono el problema
@youngcw commented on GitHub (Jun 4, 2025):
closing because of lack of information. If this issue persists on the latest version, please add the output from the developer console like was requested above.