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[Bug]: Unknown locale en-US, falling back to en when syncing or bank syncing #1858

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opened 2026-02-28 19:56:28 -06:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-02-28 19:56:28 -06:00
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Originally created by @johnnysbug on GitHub (Feb 13, 2025).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

I am running client and server versions v25.2.1 and see the following in the broswer console when attempting to bank sync. Also while writing up this issue, it seems to log the unknown locale error when doing a server sync as well. I did see this error mentioned in a closed bug related to reports, but I haven't interacted with the report function yet, so didn't think it was related.
Image

I'm happy to provide anymore info if needed.

Here's the error expanded to show more of the call stack:

Image

How can we reproduce the issue?

How can we reproduce the issue?

This looks like it happens when first loading the Actual Budget site, and then consistently happens when clicking the Sync button on the top right of the page.

Image

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Microsoft Edge

Operating System

Mac OSX

Originally created by @johnnysbug on GitHub (Feb 13, 2025). ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? I am running client and server versions `v25.2.1` and see the following in the broswer console when attempting to bank sync. Also while writing up this issue, it seems to log the unknown locale error when doing a server sync as well. I did see this error mentioned in a closed [bug](https://github.com/actualbudget/actual/issues/4309) related to reports, but I haven't interacted with the report function yet, so didn't think it was related. ![Image](https://github.com/user-attachments/assets/f851c941-52f9-4f67-a5e7-c15adec8f60a) I'm happy to provide anymore info if needed. Here's the error expanded to show more of the call stack: <img width="319" alt="Image" src="https://github.com/user-attachments/assets/e848e6a7-f4ee-4b89-bbe0-7e4e4a69c6b6" /> ### How can we reproduce the issue? How can we reproduce the issue? This looks like it happens when first loading the Actual Budget site, and then consistently happens when clicking the Sync button on the top right of the page. <img width="111" alt="Image" src="https://github.com/user-attachments/assets/ebeab10c-1389-4d85-acbd-be1616bb90b9" /> ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Microsoft Edge ### Operating System Mac OSX
GiteaMirror added the bug label 2026-02-28 19:56:28 -06:00
GiteaMirror commented 2026-02-28 19:56:29 -06:00
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@youngcw commented on GitHub (Feb 13, 2025):

That happens on just regular usage. It doesn't cause any problems with how Actual functions.

@youngcw commented on GitHub (Feb 13, 2025): That happens on just regular usage. It doesn't cause any problems with how Actual functions.
GiteaMirror commented 2026-02-28 19:56:29 -06:00
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@johnnysbug commented on GitHub (Feb 13, 2025):

Thanks for clarifying. I'm brand new to the app and was trying to determine if this was causing bank syncing to not pull in new transactions. I am coming from nYNAB and was a user there for 13 years, so I am adjusting to Actual but love the concept and approach so far.

@johnnysbug commented on GitHub (Feb 13, 2025): Thanks for clarifying. I'm brand new to the app and was trying to determine if this was causing bank syncing to not pull in new transactions. I am coming from nYNAB and was a user there for 13 years, so I am adjusting to Actual but love the concept and approach so far.
GiteaMirror commented 2026-02-28 19:56:29 -06:00
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@youngcw commented on GitHub (Feb 13, 2025):

Simplefin only updates once a day. I don't know if that is the issue you are seeing. If that's not it I recommend reaching out on discord for tech support

@youngcw commented on GitHub (Feb 13, 2025): Simplefin only updates once a day. I don't know if that is the issue you are seeing. If that's not it I recommend reaching out on discord for tech support
GiteaMirror commented 2026-02-28 19:56:30 -06:00
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@youngcw commented on GitHub (Feb 13, 2025):

And the sync in the top right is syncing the budget, not syncing with bank sync. You need to use the bank sync button on the account page for that

@youngcw commented on GitHub (Feb 13, 2025): And the sync in the top right is syncing the budget, not syncing with bank sync. You need to use the bank sync button on the account page for that
GiteaMirror commented 2026-02-28 19:56:30 -06:00
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@johnnysbug commented on GitHub (Feb 15, 2025):

Simplefin only updates once a day. I don't know if that is the issue you are seeing. If that's not it I recommend reaching out on discord for tech support

@youngcw do you have a working link to join the discord server? The one listed on the contact page doesn't seem to work

@johnnysbug commented on GitHub (Feb 15, 2025): > Simplefin only updates once a day. I don't know if that is the issue you are seeing. If that's not it I recommend reaching out on discord for tech support @youngcw do you have a working link to join the discord server? The [one](https://discord.com/invite/8JfAXSgfRf) listed on the contact [page](https://actualbudget.org/contact/) doesn't seem to work
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Reference: github-starred/actual#1858