[Bug]: Windows 11 bad performance on 25.2.0.0 version #1832

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opened 2026-02-28 19:55:44 -06:00 by GiteaMirror · 11 comments
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Originally created by @AsioOtus1517 on GitHub (Feb 6, 2025).

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

I updated the app today and it works very slow. After pressing any button or selecting menu option the app is freezing for several seconds.

How can we reproduce the issue?

Run 25.2.0.0 version. Previous version doesn't have this issue.

Where are you hosting Actual?

Desktop App (Electron)

What browsers are you seeing the problem on?

Desktop App (Electron)

Operating System

Windows 11

Originally created by @AsioOtus1517 on GitHub (Feb 6, 2025). ### Verified issue does not already exist? - [x] I have searched and found no existing issue ### What happened? I updated the app today and it works very slow. After pressing any button or selecting menu option the app is freezing for several seconds. ### How can we reproduce the issue? Run 25.2.0.0 version. Previous version doesn't have this issue. ### Where are you hosting Actual? Desktop App (Electron) ### What browsers are you seeing the problem on? Desktop App (Electron) ### Operating System Windows 11
GiteaMirror added the bug label 2026-02-28 19:55:44 -06:00
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@SalocinHB commented on GitHub (Feb 6, 2025):

Same on macOS

@SalocinHB commented on GitHub (Feb 6, 2025): Same on macOS
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@SalocinHB commented on GitHub (Feb 6, 2025):

It takes 100% CPU for minutes at a time.

Image
@SalocinHB commented on GitHub (Feb 6, 2025): It takes 100% CPU for minutes at a time. <img width="956" alt="Image" src="https://github.com/user-attachments/assets/07035406-6a26-4a2b-9d75-bc0d95efae46" />
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@csenel commented on GitHub (Feb 6, 2025):

Same on Edge browser.

Almost all operations are taking so much time, e.g. adding new transaction, switching to different account page. It can even be considered unusable.

It also doesn't allow downgrading to 25.1.0 since budget files are now changed. I am hoping for a bugfix release soon.

edit: Actually I can downgrade to 25.1.0. I think when I first tried, only the client was downgraded which failed to load the budget.

@csenel commented on GitHub (Feb 6, 2025): Same on Edge browser. Almost all operations are taking so much time, e.g. adding new transaction, switching to different account page. It can even be considered unusable. ~~It also doesn't allow downgrading to 25.1.0 since budget files are now changed.~~ I am hoping for a bugfix release soon. edit: Actually I can downgrade to 25.1.0. I think when I first tried, only the client was downgraded which failed to load the budget.
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@SalocinHB commented on GitHub (Feb 6, 2025):

It's fine on Safari. I believe Electron apps use Chrome's renderer, so my guess is this effects any Chromium-based browser (including, but not limited to Edge).

@csenel try using a non-Chromium browser as a workaround. Firefox might work as it uses it's own renderer.

@SalocinHB commented on GitHub (Feb 6, 2025): It's fine on Safari. I believe Electron apps use Chrome's renderer, so my guess is this effects any Chromium-based browser (including, but not limited to Edge). @csenel try using a non-Chromium browser as a workaround. Firefox might work as it uses it's own renderer.
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@csenel commented on GitHub (Feb 6, 2025):

Yes, it seems to be fine on Firefox as well. It has to be related to Chromium renderer.

@csenel commented on GitHub (Feb 6, 2025): Yes, it seems to be fine on Firefox as well. It has to be related to Chromium renderer.
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@wkbt commented on GitHub (Feb 6, 2025):

Can confirm the same issue on Pop!_OS 22.04 LTS x86_64 running kernel 6.9.3-76060903-generic and GNOME 42.9. The AppImage works super slowly, probably related to the Electron issue mentioned above. Running it in Firefox works just fine.

@wkbt commented on GitHub (Feb 6, 2025): Can confirm the same issue on Pop!_OS 22.04 LTS x86_64 running kernel 6.9.3-76060903-generic and GNOME 42.9. The AppImage works super slowly, probably related to the Electron issue mentioned above. Running it in Firefox works just fine.
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@Rick-Thomas commented on GitHub (Feb 6, 2025):

Yes, it seems to be fine on Firefox as well. It has to be related to Chromium renderer.

I've got the same problem everybody is mentioning with W11 and Firefox...

@Rick-Thomas commented on GitHub (Feb 6, 2025): > Yes, it seems to be fine on Firefox as well. It has to be related to Chromium renderer. I've got the same problem everybody is mentioning with W11 and Firefox...
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@ljrafols commented on GitHub (Feb 6, 2025):

I noticed on my UnRAID server log that it's getting flooded with GET requests for /sync/list-user-files whenever I use the app. Seems like the Windows desktop app is continually trying to request for it several times a second, by my estimates around 10 times/second. It seems to coincide with the CPU performance issues you get with the desktop app. I will note I do not have this issue on Firefox with the PWA so if you have that available it should work fine.

Client/server 25.2.0 - I haven't gotten the update on my MS Store or UnRAID template respectively for 25.2.1, so I can't verify if it happens on those versions. Resetting cache and sync did not resolve the issue.

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@ljrafols commented on GitHub (Feb 6, 2025): I noticed on my UnRAID server log that it's getting flooded with GET requests for `/sync/list-user-files` whenever I use the app. Seems like the Windows desktop app is continually trying to request for it several times a second, by my estimates around 10 times/second. It seems to coincide with the CPU performance issues you get with the desktop app. I will note I do not have this issue on Firefox with the PWA so if you have that available it should work fine. Client/server 25.2.0 - I haven't gotten the update on my MS Store or UnRAID template respectively for 25.2.1, so I can't verify if it happens on those versions. Resetting cache and sync did not resolve the issue. ![Image](https://github.com/user-attachments/assets/0216a7ab-ff61-46b0-ba54-ac96df08db39)
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@youngcw commented on GitHub (Feb 6, 2025):

v25.2.1 should fix these issues. The Microsoft store should show the update tomorrow, but the github downloadable files are available to try now.

@youngcw commented on GitHub (Feb 6, 2025): v25.2.1 should fix these issues. The Microsoft store should show the update tomorrow, but the github downloadable files are available to try now.
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@SalocinHB commented on GitHub (Feb 6, 2025):

v25.2.1 should fix these issues.

Not on ARM macs :( #4325

@SalocinHB commented on GitHub (Feb 6, 2025): > v25.2.1 should fix these issues. Not on ARM macs :( #4325
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@ljrafols commented on GitHub (Feb 7, 2025):

v25.2.1 should fix these issues. The Microsoft store should show the update tomorrow, but the github downloadable files are available to try now.

I can confirm 25.2.1 desktop app fixes the issue on my end (Windows 11). Appreciate the response.

@ljrafols commented on GitHub (Feb 7, 2025): > v25.2.1 should fix these issues. The Microsoft store should show the update tomorrow, but the github downloadable files are available to try now. I can confirm 25.2.1 desktop app fixes the issue on my end (Windows 11). Appreciate the response.
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Reference: github-starred/actual#1832