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[Bug]: Sync is broken on iOS when upgrading to 24.11 and files cannot be deleted manually #1604

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opened 2026-02-28 19:48:27 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-02-28 19:48:27 -06:00
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Originally created by @mgajdo on GitHub (Nov 20, 2024).

Verified issue does not already exist?

  • I have searched and found no existing issue
  • I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file)

What happened?

Sync on iOS Safari does not work after upgrading Docker container to version 24.11. Cannot delete and manually re-add the file either.

Aftetr upgrading my macOS version worked and still does. On my iPhone I received a yellow-label warning that my current version is not up-to-date and that I should upgrade (?). As far as I know I can only upgrade my Docker container (and I did).

To resolve the issue I wanted to reset my setup on iOS. I tried the following:

  • ActualBudget > Settings > Advanced Settings > Reset Budget Cache (on iOS)
  • ActualBudget > Settings > Advanced Settings > Reset Sync (on macOS)

This did not help with my issue. As a last resort, I wanted to delete the file on iOS and add it again. I backed up the files on macOS in order to save my current state. Then the following happened:

https://github.com/user-attachments/assets/aab4862e-9b27-4dd5-a0ba-b465fbfbe5fe

In the video you can see two files that cannot be deleted: For verification purposes I tried to add another file. This time the UI did not even show the "Delete" option.

Summary: On iPhone upgrading to version 24.11. causes issues; A reset by deleting the file is not possible due to faulty UI.

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Safari

Operating System

Mobile Device

Originally created by @mgajdo on GitHub (Nov 20, 2024). ### Verified issue does not already exist? - [X] I have searched and found no existing issue - [X] I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file) ### What happened? Sync on iOS Safari does not work after upgrading Docker container to version 24.11. Cannot delete and manually re-add the file either. Aftetr upgrading my macOS version worked and still does. On my iPhone I received a yellow-label warning that my current version is not up-to-date and that I should upgrade (?). As far as I know I can only upgrade my Docker container (and I did). To resolve the issue I wanted to reset my setup on iOS. I tried the following: - ActualBudget > Settings > Advanced Settings > Reset Budget Cache (on iOS) - ActualBudget > Settings > Advanced Settings > Reset Sync (on macOS) This did not help with my issue. As a last resort, I wanted to delete the file on iOS and add it again. I backed up the files on macOS in order to save my current state. Then the following happened: https://github.com/user-attachments/assets/aab4862e-9b27-4dd5-a0ba-b465fbfbe5fe In the video you can see two files that cannot be deleted: For verification purposes I tried to add another file. This time the UI did not even show the "Delete" option. Summary: On iPhone upgrading to version 24.11. causes issues; A reset by deleting the file is not possible due to faulty UI. ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Safari ### Operating System Mobile Device
GiteaMirror added the bug label 2026-02-28 19:48:27 -06:00
GiteaMirror commented 2026-02-28 19:48:27 -06:00
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@matt-fidd commented on GitHub (Nov 22, 2024):

Your app looks to be on version 24.9, you'll need to update it to use a later version of the server

edit: just read it again. Try force closing the actual app (app switcher, swipe it up) and relaunching to force the upgrade.

@matt-fidd commented on GitHub (Nov 22, 2024): Your app looks to be on version 24.9, you'll need to update it to use a later version of the server edit: just read it again. Try force closing the actual app (app switcher, swipe it up) and relaunching to force the upgrade.
GiteaMirror commented 2026-02-28 19:48:28 -06:00
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@mgajdo commented on GitHub (Nov 24, 2024):

Dear Matt,

Many thanks. I did not know there is an iOS app nor did I find any reference to why there might be different versions for the app and the server in the provided documentation.

I was able to solve the error by deleting shortcut from my homescreen and re-adding it.
To clarify: I am using the web version. For convenience purposes I added the web app to my home screen.

Please let me know if I should delete the bug report or if I should add a comment there.

(I am relatively new to contributing to using Github for collaboration on app development.)

Kind regards,
Martin

On 22 Nov 2024, at 17:52, Matt Fiddaman @.***> wrote:

Your app looks to be on version 24.9, you'll need to update it to use a later version of the server

—
Reply to this email directly, view it on GitHub https://github.com/actualbudget/actual/issues/3861#issuecomment-2494263394, or unsubscribe https://github.com/notifications/unsubscribe-auth/AR7URXSF34JF5D4MI7L4NY32B5OOXAVCNFSM6AAAAABSFOFIRWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIOJUGI3DGMZZGQ.
You are receiving this because you authored the thread.

@mgajdo commented on GitHub (Nov 24, 2024): Dear Matt, Many thanks. I did not know there is an iOS app nor did I find any reference to why there might be different versions for the app and the server in the provided documentation. I was able to solve the error by deleting shortcut from my homescreen and re-adding it. To clarify: I am using the web version. For convenience purposes I added the web app to my home screen. Please let me know if I should delete the bug report or if I should add a comment there. (I am relatively new to contributing to using Github for collaboration on app development.) Kind regards, Martin > On 22 Nov 2024, at 17:52, Matt Fiddaman ***@***.***> wrote: > > > Your app looks to be on version 24.9, you'll need to update it to use a later version of the server > > — > Reply to this email directly, view it on GitHub <https://github.com/actualbudget/actual/issues/3861#issuecomment-2494263394>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AR7URXSF34JF5D4MI7L4NY32B5OOXAVCNFSM6AAAAABSFOFIRWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIOJUGI3DGMZZGQ>. > You are receiving this because you authored the thread. >
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