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[Bug]: Total failure of bank sync #1404

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opened 2026-02-28 19:42:46 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-02-28 19:42:46 -06:00
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Originally created by @JustinPallo on GitHub (Sep 9, 2024).

Verified issue does not already exist?

  • I have searched and found no existing issue
  • I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file)

What happened?

A bug happened!

I went to the bank accounts tab and clicked "bank sync." After I hit sync, I get a bunch of red boxes that pop up and say:

<html> <head> <style> @font-face { font-family: system; font-style: normal; font-weight: 300; src: local(".SFNSText-Light"), local(".HelveticaNeueDeskInterface-Light"), local(".LucidaGrandeUI"), local("Ubuntu Light"), local("Segoe UI Light"), local("Roboto-Light"), local("DroidSans"), local("Tahoma"); } body, a { background-color: white; color: #333; font-family: 'system' }

.centered { margin-top: 10%; display: block; text-align: center; vertical-align: middle; }
</style> </head>

Pod is loading.

Your Pod is stopped or loading in the background. This page will refresh automatically.

If you see this page for more than a few minutes, please check the status and logs of your pod in the control panel or contact support.

<script> setTimeout(function(){location.reload()}, 5000); // dot animation document.addEventListener("DOMContentLoaded", function(event) { var x = 0; setInterval(function () { var dots = ""; x++; for (var y = 0; y < x % 4; y++) { dots += "."; } document.getElementById("loading-dots").innerHTML = dots; }, 500); }); </script> </html>

It blows through all the accounts, each one fails, and then bank sync goes offline.

Where are you hosting Actual?

Pikapods

What browsers are you seeing the problem on?

Chrome

Operating System

Mac OSX

Originally created by @JustinPallo on GitHub (Sep 9, 2024). ### Verified issue does not already exist? - [X] I have searched and found no existing issue - [X] I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file) ### What happened? A bug happened! I went to the bank accounts tab and clicked "bank sync." After I hit sync, I get a bunch of red boxes that pop up and say: <!DOCTYPE html> <html> <head> <title>PikaPods - Pod is Loading</title> <meta charset="UTF-8"> <style> @font-face { font-family: system; font-style: normal; font-weight: 300; src: local(".SFNSText-Light"), local(".HelveticaNeueDeskInterface-Light"), local(".LucidaGrandeUI"), local("Ubuntu Light"), local("Segoe UI Light"), local("Roboto-Light"), local("DroidSans"), local("Tahoma"); } body, a { background-color: white; color: #333; font-family: 'system' } .centered { margin-top: 10%; display: block; text-align: center; vertical-align: middle; } </style> </head> <body> <div class='centered'> <img style="max-height: 100px;" src="https://www.pikapods.com/static/502_logo.png" /> <h1>Pod is loading<span style="width: 4em;" id="loading-dots">.</span></h1> <p> Your Pod is stopped or loading in the background. This page will refresh automatically. </p> <p> If you see this page for more than a few minutes, please check the status and logs of your pod in the control panel or contact support. </p> </div> <script> setTimeout(function(){location.reload()}, 5000); // dot animation document.addEventListener("DOMContentLoaded", function(event) { var x = 0; setInterval(function () { var dots = ""; x++; for (var y = 0; y < x % 4; y++) { dots += "."; } document.getElementById("loading-dots").innerHTML = dots; }, 500); }); </script> </body> </html> It blows through all the accounts, each one fails, and then bank sync goes offline. ### Where are you hosting Actual? Pikapods ### What browsers are you seeing the problem on? Chrome ### Operating System Mac OSX
GiteaMirror added the bug label 2026-02-28 19:42:46 -06:00
GiteaMirror commented 2026-02-28 19:42:47 -06:00
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@MatissJanis commented on GitHub (Sep 9, 2024):

Screenshot 2024-09-09 at 19 20 14

Sounds like your pikapods server is offline. Please reach out to the community on discord if you need tech support.

@MatissJanis commented on GitHub (Sep 9, 2024): <img width="1261" alt="Screenshot 2024-09-09 at 19 20 14" src="https://github.com/user-attachments/assets/04fbf6ee-6d44-4853-a794-a66024e8b72a"> Sounds like your pikapods server is offline. Please reach out to the community on discord if you need tech support.
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