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[Bug]: SimpleFin-synced account shows wrong total amount. (possibly related to startDate #1227

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opened 2026-02-28 19:36:38 -06:00 by GiteaMirror · 7 comments
GiteaMirror commented 2026-02-28 19:36:38 -06:00
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Originally created by @jeffjose on GitHub (Jul 13, 2024).

Verified issue does not already exist?

  • I have searched and found no existing issue
  • I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file)

What happened?

Looks like the total amount displayed on the top of the page for an account is different is the account is old vs an account created in a fresh budget file.

I believe this is due to starting balances and startDate. In the new budget file, the startDate doesnt go as back as the original account's starting balance, and that somehow causes the total amount to be different.

In other words
BUDGET 1 created few months back - ACCOUNT A (simpleFin synced)

  • First transaction date / Starting balance 2023-11-XX.
  • Total balance -$2000 (incorrect)

BUDGET 2 freshly created - ACCOUNT A (simpleFin synced)

  • First transaction date / Starting balance2024-04-XX
  • Total balance -$6000 (correct)

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Chrome

Operating System

Linux

Originally created by @jeffjose on GitHub (Jul 13, 2024). ### Verified issue does not already exist? - [X] I have searched and found no existing issue - [X] I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file) ### What happened? Looks like the total amount displayed on the top of the page for an account is different is the account is old vs an account created in a fresh budget file. I believe this is due to starting balances and `startDate`. In the new budget file, the `startDate` doesnt go as back as the original account's starting balance, and that somehow causes the total amount to be different. In other words **BUDGET 1 created few months back - ACCOUNT A (simpleFin synced)** - First transaction date / Starting balance `2023-11-XX`. - Total balance -$2000 (incorrect) **BUDGET 2 freshly created - ACCOUNT A (simpleFin synced)** - First transaction date / Starting balance`2024-04-XX` - Total balance -$6000 (correct) ### Where are you hosting Actual? Docker ### What browsers are you seeing the problem on? Chrome ### Operating System Linux
GiteaMirror added the bank syncbug labels 2026-02-28 19:36:38 -06:00
GiteaMirror commented 2026-02-28 19:36:39 -06:00
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@duplaja commented on GitHub (Jul 13, 2024):

Did you set a starting balance for the account, for a particular date?

The total amount shown at the top is calculated using the sum of all transactions. If you set a starting balance, then the bank sync uses that as the initial date, and goes from there (or 90 days, whichever is most recent).

@duplaja commented on GitHub (Jul 13, 2024): Did you set a starting balance for the account, for a particular date? The total amount shown at the top is calculated using the sum of all transactions. If you set a starting balance, then the bank sync uses that as the initial date, and goes from there (or 90 days, whichever is most recent).
GiteaMirror commented 2026-02-28 19:36:39 -06:00
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@jeffjose commented on GitHub (Jul 13, 2024):

No. I didnt set Starting Balance. Both accounts were 100% populated by SimpleFin.

image
Image showing starting balance of the "old" account. Note how it starts on 11/13/2023

Same account (credit card) but on a new budget file and synced via SimpleFin today. The starting balance is on 4/15/2025

image

FWIW, the "old" account shows the same transactions on 4/15/2025
image

@jeffjose commented on GitHub (Jul 13, 2024): No. I didnt set Starting Balance. Both accounts were 100% populated by SimpleFin. ![image](https://github.com/user-attachments/assets/4411c4cd-142f-44c7-8c1d-64123e0394e3) Image showing starting balance of the "old" account. Note how it starts on 11/13/2023 Same account (credit card) but on a new budget file and synced via SimpleFin today. The starting balance is on 4/15/2025 ![image](https://github.com/user-attachments/assets/196ecc52-86ac-4f8a-94a6-24ca7a9ab2f2) FWIW, the "old" account shows the same transactions on 4/15/2025 ![image](https://github.com/user-attachments/assets/8eb7e685-8e0e-47c2-a532-0af60db96e4c)
GiteaMirror commented 2026-02-28 19:36:39 -06:00
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@jeffjose commented on GitHub (Jul 13, 2024):

Exported transactions into a sheet. I plan to dig into this a bit more later today as well.

https://docs.google.com/spreadsheets/d/1t1Ub28aeJGT909Q8Z1kQrwv80CZF-h9V0oQTwLfTLHE/edit?usp=sharing

@jeffjose commented on GitHub (Jul 13, 2024): Exported transactions into a sheet. I plan to dig into this a bit more later today as well. https://docs.google.com/spreadsheets/d/1t1Ub28aeJGT909Q8Z1kQrwv80CZF-h9V0oQTwLfTLHE/edit?usp=sharing
GiteaMirror commented 2026-02-28 19:36:40 -06:00
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@xshalan commented on GitHub (Nov 8, 2024):

I have this issue too. Did you able to fix it?

@xshalan commented on GitHub (Nov 8, 2024): I have this issue too. Did you able to fix it?
GiteaMirror commented 2026-02-28 19:36:40 -06:00
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@jshargrave commented on GitHub (Dec 24, 2024):

I'm also seeing this same issue

@jshargrave commented on GitHub (Dec 24, 2024): I'm also seeing this same issue
GiteaMirror commented 2026-02-28 19:36:41 -06:00
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@matt-fidd commented on GitHub (Aug 3, 2025):

I can't reproduce this nowadays. My advice to anyone who comes across this in the future is to correct the starting balance transaction if it's incorrect - it's a one time fix and the balance should then be correct going forwards.

@matt-fidd commented on GitHub (Aug 3, 2025): I can't reproduce this nowadays. My advice to anyone who comes across this in the future is to correct the starting balance transaction if it's incorrect - it's a one time fix and the balance should then be correct going forwards.
GiteaMirror commented 2026-02-28 19:36:41 -06:00
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@dnwk commented on GitHub (Nov 13, 2025):

I still have this issue. I was having the correct balance before. But for some reason maybe some transaction didn't get synced and balance just go out of sync. There should have an option to just use synced balance.

@dnwk commented on GitHub (Nov 13, 2025): I still have this issue. I was having the correct balance before. But for some reason maybe some transaction didn't get synced and balance just go out of sync. There should have an option to just use synced balance.
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