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[GH-ISSUE #8107] [Support]: Can't sign in after update #117672

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opened 2026-06-11 13:07:21 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-06-11 13:07:21 -05:00
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Originally created by @zeta1027 on GitHub (Jun 6, 2026).
Original GitHub issue: https://github.com/actualbudget/actual/issues/8107

Describe your problem

I am unable to sign in my offline instance on my Mac (arm64) after updating my Actual to v26.6 from v25.x (don't remember my previous installed version). A message popped up after the update (please see the attached image). It doesn't work at all if I reinstall older versions. I remember that it asked me some settings preference when I opened it after the update and it crashed afterward. Please help how I can sign in my instance again.

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Originally created by @zeta1027 on GitHub (Jun 6, 2026). Original GitHub issue: https://github.com/actualbudget/actual/issues/8107 ### Describe your problem I am unable to sign in my offline instance on my Mac (arm64) after updating my Actual to v26.6 from v25.x (don't remember my previous installed version). A message popped up after the update (please see the attached image). It doesn't work at all if I reinstall older versions. I remember that it asked me some settings preference when I opened it after the update and it crashed afterward. Please help how I can sign in my instance again. <img width="1535" height="951" alt="Image" src="https://github.com/user-attachments/assets/f2e8e1bf-27d4-4a01-b224-b7cec1376935" />
GiteaMirror added the tech-support label 2026-06-11 13:07:21 -05:00
GiteaMirror commented 2026-06-11 13:07:22 -05:00
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@github-actions[bot] commented on GitHub (Jun 6, 2026):

👋 Thanks for reaching out!

GitHub Issues are reserved for bug reports and feature requests, so tech support tickets are automatically closed. The fastest way to get help is to ask the community on Discord — that's where most of the community lives and can help you in real time.

<!-- gh-comment-id:4639148405 --> @github-actions[bot] commented on GitHub (Jun 6, 2026): :wave: Thanks for reaching out! GitHub Issues are reserved for bug reports and feature requests, so tech support tickets are automatically closed. The fastest way to get help is to ask the community on [Discord](https://discord.gg/pRYNYr4W5A) — that's where most of the community lives and can help you in real time. <!-- tech-support-auto-close-comment -->
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Reference: github-starred/actual#117672